Michael C. Email & Phone Number

United States

Newport, RI

Contracted to the Naval Health Clinic New England supporting The Defense Health Agency (DHA) on Naval Station Newport. Install and configure computer software and maintain its integrity. Implement operating system enhancements to improve the reliability and performance of the system. Provide documentation for System Administration, as needed. Department of.

Newport, RI

System Administrator contracted to the Surface Warfare Officers School on Naval Station Newport. Analyzes, logs, tracks and resolves complex software and hardware issues pertaining to networking connectivity, printers, Smart Boards and applications to meet business needs. Coordinates hardware and software installations and upgrades to ensure work is.

Newport, RI

System Administrator contracted to the Surface Warfare Officers School on Naval Station Newport. Analyzes, logs, tracks and resolves complex software and hardware issues pertaining to networking connectivity, printers, Smart Boards and applications to meet business needs. Coordinates hardware and software installations and upgrades to ensure work is.

Newport, RI

System Administrator contracted to the Surface Warfare Officers School on Naval Station Newport. Analyzes, logs, tracks and resolves complex software and hardware issues pertaining to networking connectivity, printers, Smart Boards and applications to meet business needs. Coordinates hardware and software installations and upgrades to ensure work is.

Newport, Rhode Island

System Administrator Professional contracted to the Surface Warfare Officers School on Naval Station Newport. Analyzes, logs, tracks and resolves complex software and hardware issues pertaining to networking connectivity, printers, Smart Boards and applications to meet business needs. Coordinates hardware and software installations and upgrades to ensure.

Pfizer In Groton, Connecticut

Desktop Support Specialist contracted to Cognizant Technology Solutions at Pfizer, worked on a project to retire old desktops and laptops and created Ghost images of the hard drives, prior to moving the computers, that they were keeping to new labs for Disaster Recovery. (temporary position)

Pfizer In Groton, Connecticut

Contracted to HP Server Provisioning and Retirement Team as a Server Build Coordinator for Physical and Logical server builds and Retirements at Pfizer.

Delta Dental, Providence Rhoed Island

Performed desktop and network printing support using Track-IT, and Operating System security patching using Shavlik at Delta Dental of Rhode Island. Successfully troubleshot error codes preventing Shavlik from applying security patches to certain computers. (temporary position)

Pfizer In Groton, Connecticut

Contracted to HP as a Help Desk Analyst supporting the Pfizer Helpdesk. Created Interaction and Incident tickets and assigned them to the proper queue. (temporary position)

Pfizer In Groton, Connecticut

I am MCP, MCSE and ITIL Foundation certified, and I was employed at Court Square Group for almost three years. I was contracted to HP for almost two years and assigned to the Server Provisioning and Retirement Team as a Server Build Coordinator for Physical and Logical server builds. In this position, I reviewed SRE’s (System Requirements Evaluation form).

Pfizer In Groton, Connecticut

Systems Analyst, Level II in the Intel Server Support Group, supporting the servers at Pfizer, remotely, using RDP, DSView, VMware Virtual Center and phone support to solve a wide range of problems.

RI Housing In Providence, Rhode Island

Set up drive imaging to a server share as part of a disaster recovery program, administered an Inter-Tel PBX telephone system, was responsible for documenting all procedures related to desktop and server support, and supported GroupWise 6.5 in a mixed Microsoft/Novell environment at RI Housing in Providence. (temporary position)

I was the Network Administrator at Koch Eye Associates in Warwick, RI for over three and a half years. Performed server management and desktop support. Purchased built, installed, and repaired servers, workstations and printers. Ran Cat 5e cable to extend the network, and installed hubs and switches. Purchased ink and toner online to save money. Was.

Built, installed, upgraded, configured, administered and repaired servers, workstations and computer networks at client locations, including Windows Small Business Server, NT4 server and Windows 2000 serverSkill SetComputer Operating SystemsI am proficient in Windows NT 4.0 Server, Windows 2000 Server, Windows 2003 Server, Windows Small Business Server.

Associate In Science, Business Administration

Microsoft Certified Systems Engineer