Michael Cameron Email & Phone Number

Toronto, Ontario, Canada

Supporting TD Securities UNIX/Windows server environment, and application deployments to the same environments.

Toronto, Ontario, Canada

Toronto, Canada Area

Supporting a financial services customer, in a customer facing role. I own part of the relationship, for HPE, and I'm responsible for customer satisfaction, I'm an escalation focal, and support IPC processes.

Markham, Ontario

Manager of 25; 2 backup resources who I give daily business direction to, and the balance who I'm profile holding manager for. Most of the remaining direct reports are from the SAN team I lead in my previous role.Leading a transition from Netbackup to TSM for my customer, and continuing with many of the compliance areas I've been supporting for the past 2.

3600 Steeles Ave E

• Driving team development, documentation, and process creation and continuous improvement. Ensuring compliance to process, and security standards. Providing leadership to the local, and offshore team members to improve.
• Turned around service which had been plagued by penalties, delivery, and customer satisfaction issues for several years prior to joining team, ensuring team delivered on commitments for contract and new projects, both.
• Met key delivery targets, preventing contract / legal issues with customer.
• Established key compliance processes around inventory, ID administration, and security settings, training both local and offshore teams.

3600 Steeles Ave E. / 8200 Dixie Rd.

To be updated further...I do resource management for the UNIX/Intel server team for both a local and offshore team. I also provide direction when appropriate to other delivery teams (storage/middleware/DBAs). I provide business, and process direction to those teams. I'm an escalation point for my resources, and for other teams who have concerns about my.

Escalation point for account offices, and project managers when issues arise. Typically I help respond to issues concerning word load management, ensuring project deadlines are met. When timelines can't be achieved I'm responsible for managing expectations, and mitigating customer issues.Team planning and organization form another critical component of the.

Linux team focal since December 2008. Ensuring deadlines are achieved, workload management, providing direction on process, and general oversight to the Linux team. Successfully establishing good working relationships with new peers in Brazil, India, and other countries. Efforts included creating/reviewing processes for other countries, training of foreign.

IBM Toronto Lab move from 1150 Eglinton to 8200 Warden - moved 1400 servers over 6 months.Helped to manage 1600 servers on 3 raised floors. Supporting a variety of PowerPC hardware types, as well as SSA storage, and Enterprise Storage Servers (ESS). Exposure to an enormous range of pSeries hardware, and storage solutions.First intern on the team to carry.

Bachelor, Applied Computer Science Co-Op

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