Michael Campbell Email & Phone Number

Our company was created to provide general help for those growing companies in need. Providing the years of expertise that many companies aren't ready to yet hire a dedicated resource for, to meet their demands for growth until they are. Over the years, it has been a pleasure to serve many companies in their development and help them improve, or find better methods to generate, their revenue.Primary Business Work:- Revenue Operations guidance and improvement- Salesforce Administration and Architect work- Business systems design and consulting to meet growing companies' scaling needs- Marketing Operations to fit company needs- CPQ builds for Salesforce CPQ, Zuora, Custom, Etc.- Many more including E-sign/CLM platforms, Dialer platforms, Business Process Design, General Enhancements/Fixes to systems.Support in:- Partner Portal Builds- Graphic Design and Web DevelopmentExtra Passion Work:- 3D design and prototypingNEW - Music Label for publishing and creating custom music. Creating unique lyrics with the right sound.

I created the Didact Company to help consult with companies in need of a solid SaaS Revenue Operations resource to help design and build out their business processes and systems in a scalable fashion for long term success.- I donate a few hours every month as a service to help burgeoning companies outside of regular consulting. Please don't hesitate to message me and ask to see if I have time available to help.- I also build out Salesforce packages to help solve general needs of companies. Two current packages deal with Marketing Attribution system to be able to evaluate marketing efforts that ties in employee work/effort into the model, and also a system to allow sales managers to audit their inside sales teams. It is a passion of mine and I have thankfully been able to help many companies over of the years and continue to do so.

South Jordan, Ut, Us

I am a proud champion of Impartner's growth and continued success as I continue to drive efforts to improve revenue generation.- Saving the company loads of money while helping it generate more.- Reducing years of overall operational debt to do more with less.- Overhauling analytics and reporting structures for accuracy and the surfacing of data for decision making.- Executing multiple sales enablement programs to enhance team performance and improve quality of data.- Creating and building improved revenue streams for teams.- I am championing improved CPQ practices for the improvement of sales, customer experience, and marketing efforts.- Established processes to reduce churn.

Boston, Massachusetts, Us

- Drove efforts to improve proposal processes to help stand out among our competition.- Drove efforts to improve handoffs and team communication to improve overall reporting and client success.- Spearheaded and launched PRM tool for our channel teams- Drastically improved the working environment for teams inside the CRM.- Rebuilt how churn and NRR are calculated directly into Salesforce and remove manual processes.- Enhanced data analytics by building out new points of data and repairing old ones.- Enhanced use cases for CPQ product configuration- Repaired CPQ builds- Drastically reduced system errors and improved overall workflows for users.

South Jordan, Utah, Us

GOAL: Architect and work with teams to have one of the most effective processes and methods of success. To increase overall revenue and reduce burn as much as possible.-Led teams to implement and roll out an effective CPQ process with Zuora systems. Able to get the company to PCI compliance and introduced methods to increase overall deal sizes for the sales org.- Designed and architected an effective CS org that would accommodate for changes in sales, retention and expansion. Designed systems and efforts to move the team from a reactive method, to a proactive CS org.- Working directly with marketing we were able to create and implement a robust customer journey platform to make marketing decisions and effectively communicate with sales. The savings from the information provided was tremendous.

South Jordan, Utah, Us

I handle the technical development and building of our Salesforce environment and system integrations into operations. Current accomplishments: - Complete build and overhaul of customer success system and processes. - Build of complete end to end tracking of lead to customer from marketing funnel, sales interaction, implementation, and customer sucpport. - Extensive automation throughout sales, onboarding, customer success, finance. - Rollout of lightning, Salesforce Inbox, High Velocity Sales, Docusign, and corrections to Zuora. - Migration of reps from Hubspot to Salesforce. - Enhanced user experience an increased ease of use and onboarding efforts.Savings for the company due to these efforts and work has been extensive.

Orem, Utah, Us

Led a team of three to: Integrate: - Salesforce Inbox - Salesforce CPQ - Lightning Migration - Partner Community - Zendesk - TrailheadWork on platform: - Revamp Sales Process - Enhanced custom layouts - Validation rules to reduce errors - Automation through process builders and workflows - Data cleanup - Case Management

Orem, Utah, Us

Austin, Tx, Us

In this position I have provided advance technical support for clients and worked with admins to ensure best use of our product and consulting with best practices for inside sales. During this time, I have been given specific duties to work with our team of engineers to ensure best product development priorities and needs. I have worked with an extensive amount of admins with their CRM platforms to help perform deep troubleshooting and working to obtain best results in their various industries.

Austin, Tx, Us

I managed a team or auditors to gather data for company conferences and paid product use. I ensured that the reps were effectively trained and had all the necessary resources to succeed at their job.

Austin, Tx, Us

I developed out a product of auditing inside sales teams to determine what best practices were being used and any deficiencies they were showing. This data was built out to help with our sales teams to reach out to clients and show visual proof of where the company's core product could help them. The data was also subsequently applied to current clients to ensure their greatest and continued success from applying the product to their sales strategies. I lead the development of the product and moved it from 1% adoption to 70% during my tenure.

Austin, Tx, Us

Ensuring correct product use and consulting with clients on how to best apply the InsideSales.com platform. During this position I excelled at bringing extra value to clients and held the top metrics in this field for every month I was in the position.

American Fork, Utah, Us

History and Special Education instructor.

Seattle, Wa, Us

Worked in various departments in receiving, processing, and distribution of product. I was able to increase output of product to warehouses while working in distribution. During my time here I also had the opportunity to work in the receiving and processing of product to prepare for distribution. This has given me invaluable experience in understanding more about the aspects of product distribution.