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Extensive and diversified experience in areas of merchant bankcard credit, policy, fraud, regulatory, card scheme rules, data security, and portfolio management. • Strong analytical skills with focus on risk decisions considering customers and growth.• High risk merchant acquiring expert with international underwriting and fraud knowledge.• Driven to improve processes through automation and customer focus.• Effective leader with persuasive communication skills. • Experienced negotiator interacting with Fortune 500 merchants and their executives. • Guest speaker at risk based events. • ISO / MSP management expertise including portfolio reviews and program oversight.• Active participate in customer meetings with new and existing major clients.• Consultation and problem solving while providing guidance.Specialties: Credit Risk Management Fraud Risk Management International Risk ManagementHigh Risk AcquiringMerchant AggregationAcquiring PCI ProgramsData Breach Events ManagementPortfolio Analysis Merchant Acquiring Aggregation
Newtek Merchant Solutions
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PresidentNewtek Merchant Solutions Jan 2018 - Present
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Vice President OperationsTrustone Payment Services Oct 2013 - Apr 2015
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Senior Risk ConsultantThe Strawhecker Group Apr 2012 - Oct 2013Greater Atlanta AreaMerchant Acquiring and Issuing Risk Specialist providing consulting expertise and guidance in:• Payment Aggregation• Fraud Investigations • Credit, Fraud, and Regulatory Risk Policy and Procedure• Credit and Risk Reporting and KPI's / KRI's• Portfolio Evaluations• Payment Schemes Rules Compliance• Visa GARS Audits -
Chief Credit Officer And Head Of Merchant PciWorldpay Jul 2007 - Apr 2012Effective results driven management in areas of Credit, Merchant PCI, Sponsorship Bank Relationship, and Internal Security. • Executive leadership role in WP’s growth, growing from tenth in the US processing industry to sixth. Gains in market share were accomplished though an effective management of internal and external partner expectations resulting in a 50% increase in application volume and material increase in the national client base.• Established formal credit and portfolio management processes resulting in efficient operations and mitigation of $165MM in unacceptable credit exposures within 18 months. • Enhanced a weak merchant PCI program though leadership and relationship development with Card Schemes and third party vendors. Increased efficiency of the merchant PCI compliance program and reduced data breach losses in excess of $2MM. • Developed KPI’s for Portfolio, Credit, and PCI and maintained within acceptable ranges.• Risk management efforts resulted in a 50% reduction in with losses from 2007 to 2010. • Chair of the WP Risk Management Committee and member of the WP Group RMC, WP Group Credit Committee, and former WP US Executive Committee Member. • Risk separation team leader in recent divestiture from RBS managing all areas of Credit, Operational, and Regulatory Risk through process with minimal staffing losses. • Risk team accomplishments have been made with minimal increases in credit team staffing while exceeding WP’s standards in employee surveys, especially in the areas of Respect, Diversity, and Recognition for the Credit Department. -
Vice President CreditChase Paymentech Merchant Services Jan 1996 - Jun 2007Established department to manage Credit and Risk for CPS's National Portfolio and ISO Partner Programs, while playing a key role in the integration of the Chase Merchant Services and Paymentech’s credit cultures. • Provided leadership for the development and implementation of best practices related to national credit processes and contract negotiations. • Personally manage all credit aspects of CPS’s Airline and Cruise Line Portfolios with cumulative credit risk in excess of $4B and collateral reserves in excess of $1B. • Directed team in the establishment, documentation, and implementation of procedures required to effectively manage the ISO and Agent Bank credit programs. New processes resulted in improved Client Relationships while developing and implementing credit procedures to satisfy concerns of Internal and OCC Auditors. • Continue to provide leadership and collaborative consulting and direct management of numerous Data Compromise Events creating significant risk in the portfolio to include $3.7MM recovered from merchants and elimination of $1.5MM fines. • Implemented Credit and Merchant PCI improvements in tracking and reporting of events though project management software solutions. • Organized an Acquirer Working Group to develop a cooperative plan necessary to partner with software vendors for establishing relationships and develop plans to implement software upgrades.
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Vice President Head Of CreditChase Merchant Services Jun 1999 - Dec 2005Primary role ensured credit functions provided by FDC were effectively administered on behalf of Chase Merchant Services. Other diverse responsibilities include: • Facilitating monthly Credit Committee Meetings with FDC, JP Morgan Chase, and CMS Senior Management. • Direct responsibility for CMS Credit Policy and concurrence on adverse actions; approval conditions; contract negotiations; and coordinating credit decisions with JPMC. • Data Compromise Event Management involved management of multiple major Data Security Events managed involving several top 50 retailers in the US. • Maintained Card Scheme and Regulatory Compliance from a Credit prospective, though establishment of Regulatory Compliance Policy and monitoring adherence to Policy. • Credit accomplishments include significant enhancements to Credit Policy for select target markets, management of Airline exposure, revised auto approval parameters, improvements in monitoring processes, and enhanced monthly reporting to Chase Bank.• Loss ratios maintained at .23bp while promoting solid growth in excess of 10% per year. -
Vice President RiskBarnett Merchant Services 1991 - 1996Member of Barnett’s Merchant Senior Management Team responsible for all areas of risk. • Established a formal Risk team and managed all aspect of Risk supporting senior managers, sales, and banking regions. • Managed functions included credit, fraud, collection, and litigation issues. • Developed program to provide education to all departments on merchant credit and fraud loss prevention, and manage the risk referral program to reward employees for their efforts. • Ensured compliance with Visa and MasterCard Operation Regulations with respect to monitoring and investigation requirement and processing within Card Brand Rules.
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Frequently Asked Questions about Michael Campbell
What company does Michael Campbell work for?
Michael Campbell works for Newtek Merchant Solutions
What is Michael Campbell's role at the current company?
Michael Campbell's current role is Chief Risk and Regulatory Officer Newtek Merchant Solutions.
What is Michael Campbell's email address?
Michael Campbell's email address is mi****@****dpay.us
What is Michael Campbell's direct phone number?
Michael Campbell's direct phone number is +141483*****
What schools did Michael Campbell attend?
Michael Campbell attended University Of South Carolina-Aiken.
What skills is Michael Campbell known for?
Michael Campbell has skills like Credit Cards, Risk Management, Financial Risk, Credit, Banking, Payments, Portfolio Management, Payment Card Processing, Electronic Payments, Executive Management, Fraud, Management.
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Michael Campbell
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Michael Campbell
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Michael Campbell
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