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Michael Campbell is listed as Certified IT Professional | Technical Support & Helpdesk Expert | Quick Learner & Self-Starter | Seeking New Opportunities at Lifetouch, a with 4604 employees, based in Edmonton, Alberta, Canada. AeroLeads shows a matched LinkedIn profile for Michael Campbell.
Michael Campbell previously worked as Photographer at Lifetouch and Technology Sales Representative at Staples Canada. Michael Campbell holds College Diploma, Interactive Media Design, High Honours Gpa 4.0 from Seneca College.
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Dynamic and results-driven IT professional with over five years of experience in technical support and helpdesk roles. Recently CompTIA A+ certified, with a robust background in providing exceptional user support and resolving technical issues efficiently. Known for quick learning, adaptability, and strong technical acumen. I've excelled in various positions including Senior Technical Support Specialist and Research Technician. My expertise lies in problem-solving and delivering innovative solutions to improve IT infrastructure and support services. Seeking opportunities to leverage my skills and contribute to a forward-thinking organization.
Listed skills include Customer Service, Project Management, Microsoft Office, Freelance Blogger, and 2 others.
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A career timeline built from the work history available for this profile.
Edmonton, Alberta, Canada
- Captured high-quality images of students from pre-K through Grade 12 during school picture days.- Ensured a memorable Picture Day experience by creating a fun and engaging environment for students.- Provided excellent customer service to schools and families, addressing their needs and concerns effectively.
Alberta, Canada
Provided expert consultation on a wide range of technology products and services, including laptops, tablets, printers, and software.Demonstrated a deep understanding of technology trends and products, effectively communicating their features and benefits to customers.
Created website by using WordPress templates, with the use of multiple plugins and manual HTML and CSS customizations. Responsible for maintenance, modifications and general upkeep of the website.
Recruited to be a part of newly formed team to provide administrative access to journals, volumes, books and articles. Used technologies such as Salesforce, SAP, Shibboleth and OpenAthens to resolve access issues for Government institutions, Universities and Colleges, and independent authors.
- Brought on as a Subject Matter Expert to provide holistic support for Customer Service Representatives. I also provided end-of-shift reports for clients and management.- Took over responsibilities of Workforce analyst. Reported trends of attendance, and performance of agents and also handled payroll.
- Provided technical support and assistance for customers with issues such as: Printers and other peripherals, reinstalling Windows OS and other software and Virus removal- Sold and processed payments for services offered
Provided technical support and assistance for customers whose issues could not be resolved by Junior Customer Service Representatives
Montego Bay,Jamaica
Provided technical support and assistance for customers in North America, UK and Australia and redistributed calls to necessary departments
Other employees you can reach at lifetouch.com. View company contacts for 4604 employees →
Brad Craver
Colleague at LifetouchMilford, Ohio, United States
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Laura Rodriguez
Colleague at LifetouchHouston, Texas, United States
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Mauricio Caldas
Colleague at LifetouchEl Paso, Texas, United States
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Amber Levinski
Colleague at LifetouchNottingham, Maryland, United States
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Annette Adams
Colleague at LifetouchKnightdale, North Carolina, United States
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Samuel Wilson
Colleague at LifetouchSalt Lake City, Utah, United States
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Karissa Schmitz
Colleague at LifetouchGreater Philadelphia, United States
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Gianna Volpe
Colleague at LifetouchSyracuse, New York, United States
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Ally Klein
Colleague at LifetouchNew York City Metropolitan Area, United States
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Heather Dehn
Colleague at LifetouchMaple Grove, Minnesota, United States
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Exposed to various fields in Interactive Media Design such as Web Development, UX Design, Motion Graphics, Video Editing, Image creation.
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Michael Campbell works for Lifetouch.
Michael Campbell is listed as Certified IT Professional | Technical Support & Helpdesk Expert | Quick Learner & Self-Starter | Seeking New Opportunities at Lifetouch.
Michael Campbell is based in Edmonton, Alberta, Canada while working with Lifetouch.
Michael Campbell has worked for Lifetouch, Staples Canada, Secure The Bag Academy, Nice Global, and Nearshore Inbound Call Experts.
Michael Campbell's colleagues at Lifetouch include Brad Craver, Laura Rodriguez, Mauricio Caldas, Amber Levinski, and Annette Adams.
You can use AeroLeads to view verified contact signals for Michael Campbell at Lifetouch, including work email, phone, and LinkedIn data when available.
Michael Campbell holds College Diploma, Interactive Media Design, High Honours Gpa 4.0 from Seneca College.
Michael Campbell is listed with skills including Customer Service, Project Management, Microsoft Office, Freelance Blogger, Microsoft Word, and Teamwork.
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