Michael Campbell Email and Phone Number
Dynamic and results-driven IT professional with over five years of experience in technical support and helpdesk roles. Recently CompTIA A+ certified, with a robust background in providing exceptional user support and resolving technical issues efficiently. Known for quick learning, adaptability, and strong technical acumen. I've excelled in various positions including Senior Technical Support Specialist and Research Technician. My expertise lies in problem-solving and delivering innovative solutions to improve IT infrastructure and support services. Seeking opportunities to leverage my skills and contribute to a forward-thinking organization.
Ftc Innovation (Fast Track Contracting Ltd)
View- Website:
- FTCinnovation.com
- Employees:
- 22
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Telecommunications TechnicianFtc Innovation (Fast Track Contracting Ltd)Edmonton, Ab, Ca
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PhotographerLifetouch Aug 2023 - PresentEdmonton, Alberta, Canada- Captured high-quality images of students from pre-K through Grade 12 during school picture days.- Ensured a memorable Picture Day experience by creating a fun and engaging environment for students.- Provided excellent customer service to schools and families, addressing their needs and concerns effectively. -
Technology Sales RepresentativeStaples Canada Apr 2023 - May 2023Alberta, CanadaProvided expert consultation on a wide range of technology products and services, including laptops, tablets, printers, and software.Demonstrated a deep understanding of technology trends and products, effectively communicating their features and benefits to customers. -
Web DeveloperSecure The Bag Academy Sep 2019 - Aug 2022Created website by using WordPress templates, with the use of multiple plugins and manual HTML and CSS customizations. Responsible for maintenance, modifications and general upkeep of the website.
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Research Technician Teir IiNice Global Apr 2019 - Apr 2021Recruited to be a part of newly formed team to provide administrative access to journals, volumes, books and articles. Used technologies such as Salesforce, SAP, Shibboleth and OpenAthens to resolve access issues for Government institutions, Universities and Colleges, and independent authors. -
Subject Matter Expert / Workforce AnalystNice Global Nov 2018 - Apr 2019- Brought on as a Subject Matter Expert to provide holistic support for Customer Service Representatives. I also provided end-of-shift reports for clients and management.- Took over responsibilities of Workforce analyst. Reported trends of attendance, and performance of agents and also handled payroll.
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Senior Technical Support RepresentativeNice Global Feb 2017 - Nov 2018- Provided technical support and assistance for customers with issues such as: Printers and other peripherals, reinstalling Windows OS and other software and Virus removal- Sold and processed payments for services offered
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Senior Technical Support SpecialistNearshore Inbound Call Experts Sep 2016 - Jan 2017Provided technical support and assistance for customers whose issues could not be resolved by Junior Customer Service Representatives -
Technical Support RepresentativeNearshore Inbound Call Experts Aug 2015 - Sep 2016Montego Bay,JamaicaProvided technical support and assistance for customers in North America, UK and Australia and redistributed calls to necessary departments
Michael Campbell Education Details
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High Honours Gpa 4.0 -
Southwest Tvet Institute Derrick Rochester CampusLevel 3
Frequently Asked Questions about Michael Campbell
What company does Michael Campbell work for?
Michael Campbell works for Ftc Innovation (Fast Track Contracting Ltd)
What is Michael Campbell's role at the current company?
Michael Campbell's current role is Telecommunications Technician.
What schools did Michael Campbell attend?
Michael Campbell attended Seneca College, Southwest Tvet Institute Derrick Rochester Campus.
Not the Michael Campbell you were looking for?
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2sympatico.ca, targetedstrategies.com -
Michael Campbell
London, On -
2yahoo.ca, stjoe.on.ca -
Michael Campbell
Crude Oil Marketing, Blending, Transportation And Facility OptimizationCalgary, Ab3secure-energy.com, mercuria.com, tidewatermidstream.com1 +140329XXXXX
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Michael Campbell
Creating Strategic Partnerships | Senior Development Officer At University Of TorontoToronto, On1utoronto.ca
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