I am a seasoned professional with 12+ years of technology integration and solutions design experience in the healthcare sector. Recognized for demonstrating a natural aptitude for product configuration, as well as for complex troubleshooting and trend analysis, I have a verifiable history of contributing directly to company success throughout my career. As such, I have consistently exceeded performance goals, and I am adept at achieving maximum operational impacts with minimal resource expenditure. Professional focal points include IT management, reporting tools, research and analysis, SQL development, process optimization, and project management. Delivering superior administration on the latter areas of expertise requires utilization of effective communication and prioritization skills, as well as critical thinking, decision making, best practices, and time management to support efficiency and optimal results. Currently, I am the Senior PeopleSoft Analyst with New York Health & Hospitals. Under my leadership, I perform extensive root cause identification and analysis as a means to develop and implement techniques for optimizing quality control, existing processes, and new procedures. I also ascertain and deliver all necessary resources and provide training to internal customers as well as streamline project development, testing, and production support operations. In addition, I liaise with senior leadership, stakeholders, and cross-functional teams to ensure the company’s product and client support structure is driving the business forward with minimal expenditures.Colleagues describe me as a progressive, driven, down-to-earth, technical and managerial expert who can be relied on to offer superior solutions that deliver desirable results for both the company and the client.I am pursuing new opportunities and can be reached through this profile, or by phone at: 347-267-5884