Manually created shipments, assigned carriers and dispatched shipmentsNotified consignees or customers of freight arrival and arrange for deliveryTalked to dispatchers and drivers daily on various loads being picked up and deliveredMonitored shipments to guarantee on-time delivery

Processing inbound and outbound shipmentsScheduling pick up and deliveries with various carriers to meet customer deadlinesManaging inventory with daily cycles counts and correcting discrepancies as neededProvide customers with weekly inventory reports to assist in their ordering process

Takes customer orders by listening to and clarifying requests; identifying automotive parts; offering and explaining alternative solutionsMaintains inventory by verifying parts; placing orders when order-points are reachedAccomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to jobStocks items by unpacking, arranging, and placing items in bins and on shelves; adjusting inventory system

Retain customers who want to leave Charter Communications by showing them the benefits and value of the servicesTroubleshoot cable video troubles by diagnosing problems over phone with customer to resolve issues using multiple diagnostic programsAnswered questions pertaining to billing disputes and service complaints of voluntary disconnects, customers surveyed or otherwise contacted by telemarketingHandled large call volume while maintaining accuracy, efficiency, and a positive friendly attitude

Researched requests, checked availability, and, if necessary, recommended alternative productsPerformed all aspects of customer support, including answering telephones, coordinating special promotions, and providing details for products and servicesMaintained and encouraged customer loyalty through the courteous and efficient resolution of disputes, complaints, and discrepanciesInspecting tires that have been submitted for adjustment or warranty and process them through strict guidelines to ensure positive revenue

Skilled in attaining sales in competitive environmentsAssisted customers in finding a specific product, restocked merchandise, greeted and directed customers to their specific areas of interestKept inventory of store and all incoming and outgoing productsObtain product distribution, displays, and proper merchandising

Provide customers with professional assistance in obtaining needed partsManaged daily operation of retail parts store, reconciling credit, check, and cash receipts, verifying deliveries, stocking new merchandise, and replenishing shelf stockWell-developed management skills. Utilize all assets and resources available, maximizing employee productivity and performance to achieve corporate goals and objectivesEarned respect with a proven ability to obtain high performance levels from employees while maintaining a pleasant working atmosphere