Michael Capper Email & Phone Number

Bloomington, Minnesota, United States

Eden Prairie, Minnesota, United States

Paravel Eden Prairie8300 Commonwealth DriveEden Prairie, MN 55344Goal oriented new community lease-up, gain encyclopedic knowledge of 86 floors plans, including TIF affordable complianceExcel in fast-paced, high-volume/pressure environment, extreme attention to detail, excellent working knowledge of Yardi/CRM and Microsoft/Google SuiteAssist in day-to-day future-community management - leasing, prospect screening and fraud prevention, move-in coordination, invoices, resident events, resident relations etc.

Eden Prairie, Minnesota, United States

Elevate at Southwest Station12900 Technology DriveEden Prairie, MN 55344Managed prospect inquires, toured community, assisted with applications, pre-lease screening, lease generation and completion, as well as pre/post move-in coordination Processed leases, renewals, addendums, rentable items, and other related documents Listened to all resident requests, complaints, and comments and resolved by creating solutions Coordinated, planned and executed resident events and local marketingProjects as assigned

Minneapolis, Minnesota

Gatsby Apartments1400 Park AvenueMinneapolis, MN 55404Stabilized occupancy of brand-new community by exceeding lease-up goalsLed team by example and developed trust through exceptional customer service, diligence, attention to detail, site management, goal orientation, and closing ratios Maintained encyclopedic knowledge of Fair Housing, the building, residents, neighborhood, local business and partners, vendors and retail client Assisted in day-to-day community management - leasing, prospect screening and fraud prevention, move-ins/outs, delinquency, evictions, invoices, resident events, resident relations etc.Led team on security management in a high-crime area - incident reports, resident and community relations, camera footage review, crime investigation and follow-up, liaison with armed security contactors, police reports etc.Maintained positive and professional relationships with residents through outstanding written and verbal communication skills, while upholding community standards with corrective action as necessary Ability to excel in a fast-paced, high-volume, high-pressure environmentExcellent working knowledge of Yardi/CRM and Microsoft Suite

Minneapolis, Minnesota

The Nic on 5th465 Nicollet MallMinneapolis, MN 55401Supported office team in managing 26-floor luxury community in downtown MinneapolisToured community with prospective residents, highlighting broad selection of amenities and features Processed applications, transfers, move-ins/outs, and other duties as needed Communicated and responded to requests from prospective and current residents via email and over the phoneAssisted with maintenance requests, parking coordination and other needs of the communityProjects as assignedAssignment completed and permanent position offered

Minneapolis, Minnesota, United States

Stone Arch Apartments601 Main Street SoutheastMinneapolis, MN 55414Supported Community Manager with daily operations of a 3-building, 311 unit property, with a full-time office and maintenance staffFielded and resolved resident requests, concerns, and complaints Marketed available units online and over the phone, received new prospects, conducted property toursDistributed, Received and Processed new resident applications - background and credit checks, employment and landlord verification, Section 42 and Section 8 compliance Coordinated new-resident move-in, renewals and resident move-outConducted parking audits and other revenue capturing projectsAssignment completed

Brooklyn Center, Minnesota

Laid-off due to COVID-19Led all new hire OrientationsProvided administrative support and follow-up for all new hires, such as processing I9's, scheduling drug tests, coordinating Pre-Employment Paperwork, and running Background ChecksCoordinated computer lab activity and resources for new hiresSupported administrative team as neededProvided contractor support over the phone and distribute calls as necessary Covered the front desk as needed

Minnetonka, Minnesota

Provided warm and sincere guest service, memorized 35+ item menu, daily changing beer list of 18 kegs and their flavor profiles, plus daily and weekly food specials

Minneapolis, Minnesota

Managed all aspects of entry-level recruitment for Minneapolis office, including screening, interviews, and selection Coordinated all aspects of experienced- and senior-level recruitment, company-widePrepared reports and analyzed recruitment processes, costs, and identify areas of improvement General human resources liaison between employees and HR management company Human resources generalist for low-level HR concernsOrganized and coordinated regular meetings at all levels of organization Organized, coordinated, and led weekly management meetings and monthly company meetings Managed travel arrangements and trade show details - airfare, hotels, vehicles, shipping etc. Organized, coordinated, and executed company events and partiesDay-to-day office needs and supplies

Minneapolis, Minnesota

Communicated with distressed individuals across all spectrums regarding medical malpractice claimsConducted in-depth, high-volume interviews of potential clients regarding complex medical issuesCoordinated case-specific research, presented findings to attorneys, prepared correspondence

Onekama, Michigan

“In 22 years, you were the best server I ever had.” Donna Ervine, Owner-ManagerProvided outstanding guest experience, including a sitting U.S. SenatorFacilitated libations for all guests

Wayzata, Minnesota

Beginner to advanced coaching, including racing, of ages 5-65, various small to medium sailing vessels Progressed from assistant and head coach in various classes, and private lessons. Seasonal: Spring, Summer, Fall

Bachelor Of Arts (B.A.), American History (United States)

Activities and Societies: Sailing Club Member 2014-2015

Transfer Curriculum, General Studies

Education record