- Indirect Tax Edge ProjectCo-lead the evolution of multiple products to meet internal customer and stakeholder needs. Developing software product (Tax Edge) workflow and analytics solutions Technical expertise in the areas of user experience (UX), scaled agile delivery, microservices architecture, and APIs. Delivering products with a customer-first mindset and launching software services in partnership with engineering teams via agile development.

MBO Partners Agile Delivery Lead – Test Lead ( Bio Pharmaceutical) • Lead Agile Scrum Sessions & Ceremonies managing the testing workstream for a large scale • Accountable for the Agile delivery, managing onshore & Offshore teams from Strategy through execution. Review and report the daily, weekly, monthly execution & results • Develop daily strategy to overcome blockers, defects and implement workarounds as needed• Review Roadmap data for gaps and functional alignments

Manage / prioritize product backlog of Salesforce user stories, features, and epics with stakeholdersDevelop strategies to solve complex technical challengesDevelop KPIs to track usage & behaviorDevelop data driven prioritization approachesLead Release Planning & Sprint PlanningLead Design Thinking & Human Centered Design workshopsAnalyse complex ideas or proposals & build meaningful recommendationsUse multiple sources of information including broader stakeholder views to develop solutions & recommendationsManage various viewpoints to build consensus & create positive outcomes for all partiesDevelop new ideas & propose innovative solutions to problemsPrioritize new features/developmentReview work of others for quality, accuracy & relevanceCoordinate activities, compile information on teams, team performance metrics & overall status in a Dev DashboardDevelop leadership communications for teamUse straightforward communication, in a structured way, when influencing othersAble to read situations & modify behavior to build quality, diverse relationshipsDelegate to others to provide stretch opportunities & coach to help deliver resultsAct to resolve issues which prevent effective team working, even during times of change & uncertainty

Governance Consultant (Replicon Integration)• Develop, plan, & deploy go-forward time solution globally for 128K employees and contractors across 67 countries, 56 payroll vendors, and 4 ERPs• Create the business needs BRD’s• Raise risks that may impact the team's work or deliverables• Review Roadmap data for gaps and functional alignments

(PWC Engagement) SFDC & MaximoNatural Gas and Electric Utilities Platforms• Ensuring that the deliverables from the testing team are delivered with quality and on time;• Align with development and business teams to understand scope of testing that needs to be planned;• Create and maintain trust relationships with the client and the development teams;• Support the testing governance team when clarifications are needed;• Participate in the daily scrum meetings, and take decisions to steer the team;• Contribute to daily testing and defect status reports;• Raise risks that may impact the team's work;• Lead teams and make decisions to deal with time/resource constraints;• Execute functional & integration testing as compared to Business Requirements Documentation

(SFDC/Empower)Perform professional internal auditing work that involves conducting operational, financial and compliance audit projects and providing input to the annual audit plan.• Oversee components of business units and lead small to medium size audits• Perform risk assessments of business activities, potential exposures and the materiality of loss.• Help design and perform appropriate audit procedures to verify the effectiveness.• Assist in designing and executing internal control testing for operations of moderate complexity• Perform and often plan audit tasks of moderate difficulty, demonstrating a degree of audit expertise consistent with experience level.• Leverage available data and analytical tools during the planning, fieldwork, and reporting phases of audit delivery• Establish and maintain good client relations during engagements.• Communicating the results of some audit projects to management via written reports and oral presentations.

Product Owner of two Cross Functional Agile Teams: SFDC & Empower• Lead User and User Support teams in multiple SAAS and LOS platforms: Empower, Loan Sphere, Expere, Salesforce, and Version One • As the Product Owner for the teams, I was responsible for successfully developing user stories that effectively prioritize and define the scope of Sprint work.• Drive the product vision and roadmap with Kanban and Sprint Scrum teams in Agile Processes that result in increased visibility with client products and project completion timelines. • Build short-term and long-term strategic product plans that consider user needs, business needs and the broader competitive landscape.• Product lifecycle management from research to concept working across departments to execute, and support company objectives and KPIs• Develop clear and compelling product requirements / user stories for new and existing product initiatives, enhancements, with business justification, revenue potential, and operational impact.• Collaborate with Senior Management to translate company objectives into functional goals• Monitor product adoption, proactively identifying opportunities and making actionable recommendations to drive product uptake and effectiveness• Ensure we shipped high quality products, in a timely, focused manner, including product prioritization and planning, execution, quality of design and build, set estimates for release, and hitting them.• Hands-on Knowledge using ALM and HPSM test management tools• Onsite coordination of resources and site prep• Managing and coordinating with offshore teamOne of my biggest successes was the development of the End to End UAT QA/QE "Smart Testing" approach which allowed for an 80% increase in release night story testing which supported the 50% increase in release "Go" decisions into production. This process also brought about a huge reduction in post release triage items from the business stories.

Provided security and stability during unstable situations.Civil Affairs Specialists - act as a liaison between the Military and the local population in disaster areas Worked with civilians, local governments, NGOs, and international organizations to coordinate Military operations and civil projects, worked with refugees, provided aid and distributed supplies, while protecting communities