Michael Cargnelli Email & Phone Number

Canada

Vancouver, Canada Area

I perform a wide range of retail management, human resources, and operational services for multiple Safeway locations through several positions with progressive responsibility. I direct a workforce of 180+ associates throughout the store, overseeing a management team responsible for all areas of store operations, including sales planning, logistics, scheduling, merchandising, inventory, staff management, collective agreements, and coaching.Key Achievements:▪ Oversee the complex amalgamation of two stores in downtown Vancouver, which included managing a 43% increase in customers at the store, overseeing employee transfers in line with union regulations and directing all aspects of logistics.▪ Lead the reorganization of underperforming locations, including identifying problems and implementing new processes and procedures to increase productivity.▪ Develop and implement plans to reduce Out of Stock (OOS) levels in multiple store locations, including investigating the problem, identifying challenges and/or barriers and implementing system improvements, leading to 60% decreases in store OOS levels.▪ Plan and integrate merchandising and displays for grand openings, including assessing customer needs, analyzing competitor offerings, organizing store displays, and developing marketing initiatives.▪ Establish and maintain productive relationships with local vendors to source in-demand local products to enhance sales and meet customer demand.▪ Investigate and resolve a variety of Human Resources issues, including employee relations, performance management, performance evaluations, labour relations, safety, progressive discipline, and terminations.

Vancouver, Canada Area

I oversaw a wide range of management responsibilities, including staff management, inventory control, scheduling, merchandising, customer service, and logistics.Key Achievements:▪ Selected to participate in the Retail Leadership Development (RLD) Program for high-performing and high-potential supervisory employees interested in pursuing a retail store management career.▪ Planned and created a variety of in-store displays for special events, including store grand openings, financial and investor visits, Board of Directors tours and a wide range of holidays, such as the Olympics, Valentine’s Day and Chinese New Year.

Vancouver, Canada Area