Michael Carleton Email and Phone Number
Cultivating Exceptional Wines and Experiences: A Passionate Leader in the Wine IndustryAs Vice President at Keuka Springs Winery, I wear many hats – and I wouldn't have it any other way. From overseeing our sprawling vineyards in the Finger Lakes, New York, to crafting award-winning wines, and ensuring our two tasting rooms deliver unforgettable guest experiences, I'm driven by a deep love for the land, the grape, and the joy of sharing our passion with the world.My expertise lies in:Vineyard Management: Leading a dedicated team to cultivate the highest quality grapes, ensuring sustainable practices and optimal growing conditions.Winemaking: Collaborating with our talented winemaker to create unique and expressive wines that reflect our terroir and commitment to excellence.Hospitality: Spearheading the guest experience at our two tasting rooms, fostering a welcoming atmosphere, and showcasing the best of our wines and the region.Business Acumen: Overseeing financial operations, developing strategic partnerships, and driving growth for our winery.But my true passion lies in building connections. I believe in the power of wine to bring people together, create lasting memories, and celebrate life's special moments. I'm energized by interacting with our guests, understanding their preferences, and exceeding their expectations.I'm a firm believer in continuous learning and innovation. I'm actively involved in industry organizations, attend conferences, and stay abreast of the latest trends in viticulture, winemaking, and hospitality.If you're looking to connect with someone passionate about wine, committed to quality, and dedicated to creating exceptional experiences, I'd love to hear from you!
Upstream Hospitality Group
View- Website:
- upstreamhospitality.com
- Employees:
- 20
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Director Of OperationsUpstream Hospitality GroupEast Greenwich, Ri, Us
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Vice President Of Business DevelopmentVine Enterprise New York Feb 2024 - PresentLeading the Vines to the Glass: Building Success at Keuka Spring WineryAs Vice President at Vine Enterprise, I thrive on the multifaceted nature of my role. From overseeing our vineyards in the Finger Lakes, NY, to crafting award-winning wines and fostering a vibrant guest experience, I'm driven by the synergy between these key elements.My core responsibilities encompass:Vineyard Management: Ensuring the health and quality of our grapes through sustainable practices and expert viticulture.Winemaking: Collaborating with our talented winemaker to develop distinctive wines that showcase our unique terroir and commitment to excellence.Hospitality: Overseeing operations and cultivating a welcoming atmosphere at our two tasting rooms, ensuring guests enjoy unforgettable wine experiences.Distribution & Sales: Strategically managing our distribution network and driving sales growth through strong partnerships, innovative marketing initiatives, and direct-to-consumer channels.Business Leadership: Leading our team, managing financial operations, and developing strategic initiatives to drive profitability and sustainable growth.My passion lies in building a strong foundation for success at every level. I foster a collaborative environment, empower my team, and stay informed about industry trends to ensure we continuously adapt and thrive.
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Director Of OperationsUpstream Hospitality Group Mar 2022 - Feb 2024Successfully led multi-unit operations for an independent organization (Tap Room), overseeing the performance of multiple restaurant locations and ensuring that each one was meeting or exceeding business objectives.Implemented operational systems to streamline processes and improve efficiency, resulting in increased profitability and improved guest experiences.Enhanced supply chain management by negotiating favorable contracts with suppliers and implementing inventory management systems, resulting in reduced costs and improved quality control.Developed and executed targeted marketing initiatives that drove sales growth, including promotions, events, and partnerships with other businesses.Built strong relationships with franchisees, suppliers, and other stakeholders to drive business success, collaborating to identify and implement strategies that supported mutual goals.Developed and mentored high-performing teams, providing coaching and support to help team members reach their full potential and achieve business objectives.Successfully managed budgets and financial performance, analyzing financial data to identify areas for improvement and implementing changes that resulted in increased profitability.Maintained high standards for food quality, cleanliness, and service, ensuring that each restaurant in the portfolio met or exceeded guest expectations.Continuously sought new ways to enhance processes, reduce costs, and drive innovation in the restaurant industry, staying current on industry trends and incorporating best practices into operations.
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Hospitality Consultant / CoachSelf-Employed Dec 2019 - Mar 2022Served as Director of business development for Kal’s international, overseeing a concept build from start to finish. Took over as financial officer and Director of operations for A 2nd cup, a non-profit coffee house. Contract full desk recruiter for Goodwin recruiting.
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Regional Vice President Of OperationsRuth'S Chris Steak House Dec 2017 - Sep 2019Winter Park, Florida, UsOversaw multiple outlets, created and implemented HACCP, SOP's and all other basic BOH and FOH procedures and policies. Developed a program for company management/hourly employees for performance based pay and advancement structure. Revamped the entire beverage program through consolidating targeted selections and extensive vendor negotiations. Had intimate involvement in demolition and build out of the groups existing properties. -
Regional Director Of OperationsTravinia Italian Kitchen May 2013 - Apr 2017Asheville, Nouth Carolina, UsAssign and delegate responsibilities when appropriate and disseminate policies and procedures to GM's and regional staff. Protects company culture while ensuring a customer focused and sales driven approach of all operations. Traning Manual development for BOH and FOH. Created operations manual for strategic expansion of new and existing units. Grew unit count from 7 to 12 during my stint. Created/implemented SOPs for a measure of accountability across all departments. Created menu pricing, selection, and cost analysis for beverage and culinary programs for our 12 unit restaurant group. Conduct testing and market research on a company wide scale to determine consumer preferences. Decreased BWL cost by 2% through systems implementation and followup. Utilized menu pricing and analysis to decrease food cost from 32.4% to 29.7%. Grew sales volume by 12% on average across my area from 2014-2015 -
Managing PartnerDarden Apr 2009 - May 2013Orlando, Fl, UsDuties included, being responsible for hiring/firing, discipline, aggregate planning, employee payroll, weekly and monthly sales gathering and reporting for a multimillion dollar restaurant. Oversaw five managers that were responsible for managing a 70+employee base. -
Executive ChefCentraarchy Restaurants Apr 2004 - Mar 2009Charleston, Sc, Us -
Contemporary Marketing RepAnheuser-Busch Mar 2002 - Jul 2003St. Louis, Mo, Us
Michael Carleton Skills
Michael Carleton Education Details
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Lsu ShreveportProject Management -
Coastal Carolina UniversityGeneral
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Court Of Master SommeliersWine Steward/Sommelier
Frequently Asked Questions about Michael Carleton
What company does Michael Carleton work for?
Michael Carleton works for Upstream Hospitality Group
What is Michael Carleton's role at the current company?
Michael Carleton's current role is Director Of Operations.
What schools did Michael Carleton attend?
Michael Carleton attended Lsu Shreveport, Coastal Carolina University, Court Of Master Sommeliers.
What skills is Michael Carleton known for?
Michael Carleton has skills like Systems Analysis, P&l, Leadership, Team Building, Food Service, Bartending, People Management, Wine Education, Food, Sales, System Development, Sanitation.
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