Michael Carpenter Email & Phone Number

San Francisco, California, Us

Lead Intercom's global sales organization including sales, sales & business development, partnerships and enablement

San Francisco , California , Us

San Francisco , California , Us

Leader of the Start-up and Mid-Market Revenue teams at Plaid; responsible for the sales and account management teams supporting Plaid’s small and mid-sized customers.

Seattle, Wa, Us

Seattle, Wa, Us

Seattle, Wa, Us

Data Everywhere. Tableau For Everyone. We help people see and understand their data. Eight words that drive everything we do. And they’ve never been more important.In 2020 the world will generate 50 times the amount of data as in 2011 and 75 times the number of information sources (IDC, 2011). Within these data are huge opportunities for human advancement. But to turn opportunities into reality, people need the power of data at their fingertips. Tableau is building software to deliver exactly that.Our products are transforming the way people use data to solve problems. We make analyzing data fast and easy, beautiful and useful. It’s software for anyone and everyone.We are Tableau.

Seattle, Wa, Us

As the Director for Enterprise Sales, I support and oversee the Tableau Enterprise teams in ANZ, Greater China, Japan, India, Southeast Asia and Korea. At Tableau, I lead a team of inside sales professionals that support our sales efforts for enterprise customers across the Asia Pacific region. My team is responsible for pursuing leads, selling the Tableau value proposition, landing new accounts and expanding the Tableau’s footprint across the organization. My responsibilities includes:-Overseeing all activities of the Enterprise inside sales teams, including defining the strategy, aligning resources, recruiting and hiring great sales professionals, coaching and developing front line managers, tracking and achieving KPIs, and ultimately delivering against quota. -Working with regional front-line managers to facilitate cross-functional collaboration, and identifying and sharing best practices-Improving Tableau’s sales skills to continue our high growth in Tableau's emerging markets-Mentoring and grooming future leadersTableau is transforming the way people use data to solve problems. We make analyzing data fast, easy, beautiful and most importantly – useful. It’s software for anyone and everyone. See how Tableau can help you by downloading the free trial at www.tableausoftware.com/trial

San Francisco, Ca, Us

As Chief Solutions Officer at Leadbook, my role was part sales, part operations. I was responsible for communicating the Leadbook value proposition with prospects, getting them to try our solution, and then ensuring our team delivers. I also headed of Customer Success and responsible for ensuring our customers have an excellent experience and get the results they expect. Beyond my official role, I was involved in most aspects of the business. I worked with a team of product development engineers. I managed new client implementation and owned customer satisfaction. I ensured that the company delivers quality service in line with the needs of our customers. I was also involved in building the sales funnel for the company; I managed digital marketing campaigns, creatde content/blogs/white-papers, and oversaw customer communications.

I served multiple roles and relocated to different cities during my 7 years in ServiceSource. I began as Director for Inside Sales, with general manager responsibilities for the main North American Sales Center. The role required me to oversee a team of a 140 sales professionals. I was also responsible for the P&L as well as the operations and key accounts for the company. My achievements include:- Strong year-on-year improvement in all key productivity and performance metrics across portfolio each year- Instilled management discipline and built rigorous processes in start up environment to drive continuous improvement; - Developed sales rep performance standards and annual review process; I was then promoted to Senior Director for Client Delivery and was tasked with the responsibility of growing a new business focused on Healthcare Technology. In two years, I achieved the following:- Defined strategy, built team, and drove execution to increase revenue by 130% and double gross margin in first 12 months- Designed new processes and operational benchmarks,such as training, best practices, rep standards, account management to drive behaviour and performance I then moved on to the role of Senior Director, New Client Implementation. I was responsible for all client projects in the Asia Pacific & Japan region. The role required me to oversee and make sure my client’s needs are met and expectations, exceeded. My achievements include:- Designing and building processes to ensure successful implementation and to ramp revenue quickly and effectively- Owning the P&L of the APJ region, making sure KPIs are consistently met

Westlake, Texas, Us

Schwab Institutional provides financial products and services to independent financial advisors who custody and trade client funds at Schwab. As the director of strategy and segmentation, I was responsible for working cross-functionally with sales, marketing, and services organization to identify segment needs in order to define, develop and implement product offerings. My achievements include:- Defining value-based segments and managed the product/services offering for each- Improving profitability for each segment as a result of rationalized, targeted offering - Establishing qualification criteria and set standard processes for assigning clients to segments and determining the product and services offering

Us

As the Engagement Manager for McKinsey & Company, I was responsible for developing strategies for financial services, payments, and consumer-oriented companies. My role included identifying problems, structured analysis, leading McKinsey and client teams, developing recommendations and creating implementation plans. My achievements include:- Recognized for leading innovative macro-economic work to address community and economic issues- In-depth financial and economic analysis of Thailand to determine root causes of ’97 currency crisis and implications for global financial system- Organized and hosted a conference of global central bankers to review and discuss the results- Directed study of Bay Area economy and its potential for continued growth- Wrote and published findings, After the Bubble: Sustaining Economic Prosperity. Widely reported and cited as leading economic analysis of the Bay Area in the years following the Internet bubble.

Bachelor Of Arts (B.A.), History

Mba, Finance And Marketing