Michael Carraway Email & Phone Number

United States

Huntersville, North Carolina, Us

CIO of NSi Industries, a private equity-owned leader in products for contractors. NSi Industries is comprised of multiple high profile brands spanning 3 divisions (Electrical, HVAC, Building Technology).Responsible for building IT organization, IT practices, and implementing systems architecture to integrate acquisitions into a common operating model.

Stamford, Ct, Us

Advised clients on application of technology and leading edge operational practices. Performed executive coaching leveraging an evidence-based approach to performance improvement. Led workshops and briefing for client teams and boards of directors. Achieved top marks in client retention and business development. Awarded for success in collaboration with sales organization.Clients included CIOs/CTOs/CDOs in Government, One of world's largest non-profits, Pharma/Biotech, Retail, Banking, Global Investment, Private Equity, Insurance, Industrial Manufacturing, Food/Beverage. Clients ranged in size from startups to Fortune 50.

Raleigh, Nc, Us

Led global IT team with responsibility for technology platforms supporting all aspects of Red Hat business (product, services, training) and corporate functions. Technology portfolio includes customer facing applications such as software delivery, eCommerce, Learning Management Systems, customer support portal and critical back-office systems such as ERP (Oracle), treasury, CRM (salesforce.com), and human capital.Led: - IT Strategy and Technology Alignment- End-user technology (cloud services, collaboration, video conferencing, voice services)- Enterprise Data Services, data warehousing, cloud analytics (SAP Business Objects, Oracle, Informatica, SAS)- Identity and Access Management - Single Sign-on (internal and external), Directory Services- Middleware - Service Oriented Architecture and Enterprise Service Bus - Launch of Enterprise Architecture function- Cloud strategy and migration program execution (IaaS, PaaS, SaaS)

München, Bayern, De

Responsible for: -Enterprise IT Services (Architecture, Quality Assurance, Release Management) -Enterprise applications (Web, On-line Servicing, Document Management, Imaging, ERP) and Analytics. -Led major programs for changes to insurance claims processing, reinsurance, and online servicing

Mclean, Va, Us

Developed operational support practices and customer experience oriented metrics to support online customer engagement.Led IT portion of innovation efforts from ideation, through testing, and into implementation.Applied agile approach to address creative process for website content creation.

Mclean, Va, Us

Created and led large application development organization responsible for life-cycle system management of all Credit Card division systems. Served as division lead for enterprise infrastructure efforts and policy/process changes. Responsible for large-scale system decommissioning, Regulatory/Audit response, compliance, cost-saving initiatives, disaster recovery program creation, ITIL implementation, off-shore contract negotiations.Managed Internet Operations platform and business operations to drive experience improvements. Served as co-lead for key innovation efforts.

Mclean, Va, Us

Worked with senior level business (President, SVPs) and IT leadership (CIO and team) to define IT investment strategy, determine project priorities, oversee project execution for $12B division. Performed analysis, developed decision framework, and facilitated challenging conversations on trade-offs; lead a team who did the same down through the organization. Administered $125MM budget and project staffing for 1500+ person multi-national organization. Led complete overhaul of IT project portfolio, co-championed agile methodology rollout, and managed innovative project sourcing model (served as subject matter expert for white paper and popular webinar).

Mclean, Va, Us

Business facing IT leader, responsible for all aspects of technology delivery for business unit.Built and managed technology solutions for:- Massive scale, Real-time credit card fraud detection using neural network (AI / ML) and rules engine- Call center inbound and outbound solutions- Marketing creative content management- Direct Marketing database management and prospect selection models

M.S., Management Of Information Technology

B.S., Business Administratin: Accounting

Strategic Decision And Risk Management, Department Of Management Science And Engineering

Certificate In Management, Leadership

Business Model Innovation

Disruptive Strategy