Highly analytical client specialist with 19 years of experience in data organization, reporting, and process optimization. Advanced Excel user proficient in complex data analysis, pivot tables, and VBA development. Proven track record of managing high-volume reporting for multiple clients while maintaining 95% on-time delivery. Expertise in translating business requirements into efficient technical solutions, significantly improving operational streamlining. Skilled in cross-functional collaboration, problem-solving, and adapting to evolving technologies, including Power BI and Tableau.🔷 Technical Skills: ✓ Microsoft Office Suite ✓ Excel ✓ Access ✓ PowerPoint ✓ Outlook ✓ Teams ✓ Pivot Tables ✓ Graphs ✓ VLOOKUP/ XLOOKUP ✓ Data Analysis and Reporting ✓ Relational Databases ✓ Power BI ✓ Tableau✓ Crystal Reports ✓ SQL ✓ IT Support and Troubleshooting ✓ Desktop Publishing ✓ Adobe Acrobat ✓ Publication Editing ✓ Excel Automation ✓ VBA ✓ Macros ✓ Dashboard Creation ✓ Spreadsheet Optimization ✓ Report Generation ✓ Data Visualization ✓ Advanced Complex Formulas & Functions ✓ File/Template Development ✓ Workflow Streamlining ✓ Conditional Formatting ✓ Sensitive Data Handling (PHI, PII)🔷 Soft Skills:◆ Problem-Solving ◆ Customer Service ◆ Analytical Thinking ◆ Efficiency ◆ Process Improvement ◆Communication ◆Organization ◆Teamwork ◆ Collaboration ◆ Personable Demeanor ◆ Dedication ◆ Adaptability ◆ Time Management ◆ Mentoring ◆ Attention to Detail ◆ Cross-Functional Collaboration ◆ Leadership ◆ Initiative ◆ Continuous Learning
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Client Specialist IiR1 Rcm 2014 - 2024Mansfield, Texas, United States• Executed and validated 700+ monthly financial and material reports for 200+ locations, ensuring accuracy and timeliness.• Managed reporting for an average of 15 clients per month, maintaining a 95% on-time report delivery rate across evolving client facility requirements over 90 months.• Processed 1-6 monthly internal ad hoc reporting requests, analyzing multiple data files up to 150,000 rows in Excel.• Engineered a custom Excel tracking workbook that scheduled the generation and delivery of 700+ monthly reports, eliminating delivery delays across 15 clients.• Crafted on-demand custom Excel templates and pivot tables, increasing operational streamlining by 60%.• Partnered with five internal developers to validate the accuracy of 50+ Power BI and Tableau reports, ensuring a 98% accuracy rate during platform transition.• Delivered Excel support to five managers, including a senior vice president, by assisting with tasks and developing customized Excel files for their use. -
Information Technology SpecialistR1 Rcm 2012 - 2014Mansfield, Texas, United States• Provided Tier 1 computer troubleshooting for approximately 100 local users daily, including trouble ticket response, in-person assistance, and problem diagnosis and resolution.• Maintained employee hardware and installed network devices and peripherals, ensuring optimal functionality.• Managed and validated all computer updates, including problem resolution, to maintain system integrity.• Executed scheduled network backups to tape media, safeguarding critical data and ensuring business continuity.• Mapped data and phone port locations throughout the building, providing enhanced visibility for planning and maintenance purposes.
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Reports Processor IR1 Rcm 2005 - 2012Mansfield, Texas, United States• Generated and balanced monthly client- and location-specific metrics and statistical reports for multiple clients, including frequent ad hoc reports.• Developed Crystal Reports and SQL queries to ensure proper balancing of all monthly reports, maintaining data accuracy.• Collaborated with cross-functional teams to troubleshoot and rectify data discrepancies, improving overall report quality.• Constructed multiple templates to efficiently monitor report status, streamlining tracking processes.• Designed an internal MS Access tracking database for the provider credentialing department, incorporating integrated VBA macros to enable effective status tracking of provider enrollments.
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Access Developer / Desktop PublisherAmerican Topical Association 2003 - 2009Arlington, Texas, United States• Engineered a comprehensive Microsoft Access database cataloging global stamps and associated topics, leveraging multiple stamp catalogs to establish a major new revenue stream for the organization.• Spearheaded production and editing of up to five print-on-demand topical handbooks annually, transforming member-submitted manuscripts into polished publications.• Designed and implemented an enhanced membership database, integrating advanced features to improve data management and member engagement capabilities.
Michael Cartier Education Details
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Military Experience - United States Air Force -
(Previously East Texas State University) Business Administration And Management, General -
Human Resources Management/Personnel Administration, General
Frequently Asked Questions about Michael Cartier
What is Michael Cartier's role at the current company?
Michael Cartier's current role is Data Analytics Specialist Seeking Opportunities to Drive Operational Efficiency, Reporting Excellence, and Process Optimization to Achieve Profitable Results!.
What schools did Michael Cartier attend?
Michael Cartier attended Military Experience - United States Air Force, Texas A&m University-Commerce, Community College Of The Air Force.
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Michael Cartier
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