Professional Highlights:• Spearheaded automation initiatives to drive operational efficiency improvements across diverse departments.• Successfully harnessed API connections for data aggregation, resulting in enhanced sales performance.• Seamlessly integrated multiple e-commerce platforms, optimizing order processing and fulfillment processes.• Designed and developed user-friendly front-end interfaces to support our dedicated support team in delivering efficient order fulfillment and service request management.• Played a pivotal role in enhancing Shopify's front-end based on marketing requests, ensuring a seamless customer experience.Notable Projects:• Led the conversion of an internal site (front-end and back-end) to implement Typescript and new versions of React, enhancing the site's performance and maintainability.• Executed a seamless transition to a new ERP system within a strict deadline due to the sunsetting of the previous ERP, minimizing operational disruptions.• Assumed a leadership role in the conversion of Shopify templates and the addition of new content to maximize marketing opportunities.

Helped homeowners and business with plumbing and HVAC needs. Ran truck to job sites and created estimates and sold services. Trained helpers and delegated tasks to complete.

Worked inside sales and outside sales. Worked closely with plumbing and HVAC specialists to provide products and information to fulfill customer needs.

Sold specialty plumbing products in retail setting. Helped customers troubleshoot issues at home.