Michael Cassaro Email & Phone Number

California, United States

Rolling Meadows, Illinois, Us

•Apply claims management experience to execute decision-making to analyze claims exposure and litigation, plan the proper course of action, and appropriately resolve claims•Interact extensively with various parties involved in the claim process to ensure effective communication and resolution•Provide exceptional customer service to claimants on behalf of clients exhibiting empathy through each step of the claims process•Handle claims consistent with clients' and corporate policies, procedures, and standard methodologies in accordance with statutory, regulatory, and ethics requirements•Document and communicate claim activity timely and efficiently, supporting the outcome of the claim file•Investigate, evaluate, and resolve complex Workers Compensation claims, applying claims experience and analytical skills to make informed decisions and bring claims to resolution•Work in partnership with clients to deliver innovative solutions and enhance the claims management process•Think critically, solve problems, plan, and prioritize activities to optimally serve clients

San Francisco, California, Us

Effectively manages a caseload of Workers Compensation claims, providing quality claims service and appropriate resolutions in accordance with applicable statutes, regulations, and case law.Makes prompt decisions on claims issues and related documents accurately and timely.Collaborates with other professionals, vendors, clients, and coworkers to ensure prompt and appropriate resolutions.

Work with and support a large and diverse clientele in a fast-moving, highly confidential, and deadline driven working environment.Draft, revise, and electronically file a variety of legal documents with the Workers’ Compensation Appeals Board including notices of representation, deposition notices, federal records subpoenas, prehearing statements, witness/exhibit lists, trial exhibits, settlement agreements, and petitions.Manage and coordinate calendars of litigation attorneysCommunicate closely with counsel, clients, experts, claims adjusters, and vendors solving problems and providing great customer serviceRepresent attorneys by communicating on their behalf and obtaining information, following-up on delegated tasks, and knowing when to take initiative.Subpoena experts/witnesses for depositions, and arrange independent medical examinations with various doctors and medical experts

Mclean, Virginia, Us

Supporting a team of employees coordinating Independent Medical Reviews for the California Division of Workers' Compensation (DWC)

Mclean, Virginia, Us

Coordinate Independent Medical Reviews for the California Division of Workers' Compensation (DWC)

Mclean, Virginia, Us

o Assisting in the processing and sorting of incoming Medicare appeal cases.o Entering data, managing records, and querying databases to assist in the preparation of appeal cases and reports. o Writing work instruction documents to assist coworkers in the processing of Medicare appeals o Responding to outside inquiries or concerns regarding pending Medicare appeal caseso Other responsibilities include assisting supervisors with special projects and reports