Michael Casso Email & Phone Number

With over 11 years of experience as an IT Support Technician, I provide reliable and efficient IT solutions for Paperwallet, a leading company in the blockchain industry. I have earned multiple certifications, including CompTIA A+ and Network+, that demonstrate my proficiency in IT hardware, software, and networking techniques.I have successfully led and participated in various projects involving diagnostics, troubleshooting, network and wireless connectivity provisioning, software testing, desktop system maintenance, and user support. I have also applied my skills in blockchain development to create and improve innovative and secure applications for Paperwallet and its customers. I am skilled at communicating complex concepts clearly and concisely to non-technical audiences, as well as making well-informed decisions in complex situations. I am passionate about learning new technologies and creating effective solutions that increase customer satisfaction and trust.