Michael Castaneda Email & Phone Number

My academic journey, which is focused on Business Administration at Evergreen Valley College, complements over two years of professional experience at GardaWorld, where I honed client service skills and embraced the importance of a positive customer experience. My proficiency in spreadsheets and WordPress, coupled with a First Aid certification, underscores a commitment to operational excellence and preparedness.At GardaWorld, the team and I collaborated to streamline reception processes, enhancing efficiency and client satisfaction. My ability to quickly adapt and partner with cross-functional teams has supported our organizational goals, reflecting my core values of dedication, continuous learning, and teamwork.

• Security Professional

  Security Industry Specialis, Inc/ Gardaworld

  2020 - 2023

  De-escalated several incidents alongside security on duty supervisor.Worked at a high end retail center visited by thousands of customers daily.Worked closely with law enforcement and emergency personnel.Contacted facilities department regarding company equipment alarms.Monitored 700+ employees, contractors, and visitors at several Fortune 500 companies to ensure the safety of all personnel.Documented shipping and receiving equipment and inventory with Envoy application on Apple iPad.Created employee badges and added access controls via Avigilon software, 2020-2023

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  Evergreen Valley College

  Transfer- Business Administration