Michael Castillo Email & Phone Number

DocuSign Administrator and Business Analyst – Lennar Corporation – Aliso Viejo (April 2015 – current)Create DocuSign templates for divisional organizations. Templates are created based on organization requirements. Provided best practices and guidance for new division DocuSign customers. I managed daily tickets that would consist of creating and terminating DocuSign accounts. I analyze DocuSign customer issues, resolving issues in a timely manner and communicated ticket resolution… Show more DocuSign Administrator and Business Analyst – Lennar Corporation – Aliso Viejo (April 2015 – current)Create DocuSign templates for divisional organizations. Templates are created based on organization requirements. Provided best practices and guidance for new division DocuSign customers. I managed daily tickets that would consist of creating and terminating DocuSign accounts. I analyze DocuSign customer issues, resolving issues in a timely manner and communicated ticket resolution effectively to customers. I reviewed company documentation (e.g. addendums, purchasing agreements, etc.) ensuring content was accurate per the source documents and processed through DocuSign to ensure DocuSign fields were populated with correct values, (e.g. signatures, dates, initials, etc.) and uploaded and tested templates in an Oracle environment. Show less

Carlsbad, Ca

Perform document control tasks. Receive document change orders, review changes, process throughout organization to ensure proper routing and approvals, and release new and revised documents into the operations system. Maintain electronic and hard copy documentation (Procedures, Process Instructions, Forms, Records, etc.) Maintain employee training records. Perform QA final inspection of product and documentation. Perform QA pack-out process for product. Perform lot tracing process to… Show more Perform document control tasks. Receive document change orders, review changes, process throughout organization to ensure proper routing and approvals, and release new and revised documents into the operations system. Maintain electronic and hard copy documentation (Procedures, Process Instructions, Forms, Records, etc.) Maintain employee training records. Perform QA final inspection of product and documentation. Perform QA pack-out process for product. Perform lot tracing process to facilitate customer compliant disposition. Scan documents for archiving project and hyperlink corresponding documentation to facilitate lot tracing and documentation search process. Show less

Santa Ana, Ca

My responsibilities within the Corporate IT Department consisted of customizing SharePoint 2007 and 2010 sites and performing Business System Analyst duties. As a “Document Management Systems” (DMS) administrator for DMS sites I assisted in deploying site change requests (enhancements) and resolving system issues (bugs.) My responsibilities included managing DMS security group membership and troubleshooting DMS issues. My SharePoint experience includes customizing sites with document… Show more My responsibilities within the Corporate IT Department consisted of customizing SharePoint 2007 and 2010 sites and performing Business System Analyst duties. As a “Document Management Systems” (DMS) administrator for DMS sites I assisted in deploying site change requests (enhancements) and resolving system issues (bugs.) My responsibilities included managing DMS security group membership and troubleshooting DMS issues. My SharePoint experience includes customizing sites with document libraries, navigations trees, calendars, contact lists, announcements, etc., creating sub sites and pages, setting up security groups and security permissions. I developed requirement documents (Functional Specification and Use Case documents) that our developers used to deploy new sites, enhancements and resolutions for DMS site issues. I tested (QA) sites to ensure deployments were compliant. I contributed in the development of a document management system for the companies SharePoint sites by providing assistance with the tech writing and outlining of DMS documentation and creating standardized templates and document reference numbering systems. I developed SharePoint DMS training materials using Adobe Captivate II. I was the department administrator for the Agile Version One Scrumb tool that was used for IT projects where Sprints were used to keep projects on schedule. I was responsible for managing Version One user group security and assisted in Version One training. Show less

Santa Ana, Ca

My responsibilities included managing online SharePoint document libraries and the policies, procedures, work instructions, training material, records, forms and project related objective evidence that resided within the libraries. I managed and controlled the hard copy manuals that were established for easy access where computers were not available. I was responsible for receiving document change requests and then making the approved changes to company documents. I ensured obsolete… Show more My responsibilities included managing online SharePoint document libraries and the policies, procedures, work instructions, training material, records, forms and project related objective evidence that resided within the libraries. I managed and controlled the hard copy manuals that were established for easy access where computers were not available. I was responsible for receiving document change requests and then making the approved changes to company documents. I ensured obsolete documents were deleted and were not accessible. I managed the distribution of documentation revisions and revision notifications and ensure company associates were notified of changes to documents that affected their job process. Our Operation System complied with ISO requirements – ANSI/ISO/ASQ/ Q9001-2000. I also documented, tracked and facilitated corrective and preventive action activities and performed process related internal audits. Show less

Boeing

Procurement Coordinator - Coordinate, monitor and report on activities for supplier delivery of materials, parts, equipment, documentation and services. Perform schedule based follow up activities that include identification, investigation, analysis and resolution of product discrepancies and conducted internal and external communications which facilitate the process of product discrepancy resolution. Interface with customers and suppliers to identify and establish priorities that drove… Show more Procurement Coordinator - Coordinate, monitor and report on activities for supplier delivery of materials, parts, equipment, documentation and services. Perform schedule based follow up activities that include identification, investigation, analysis and resolution of product discrepancies and conducted internal and external communications which facilitate the process of product discrepancy resolution. Interface with customers and suppliers to identify and establish priorities that drove performance and delivery commitments.Production Controller - Supervised production control employees and assigned daily tasks. Prioritized and monitored the movement of program hardware by controlling the flow of production materials through incoming processes to sheet metal, weld shop, machine shop, magnetic particle inspection, final inspection operations. I assisted in establishing corrective and preventive measures related to production control and manufacturing processes in support of production project schedules. Show less

Orange, Ca

Scheduled and coordinated workloads for weld shop, magnetic particle inspection and final inspection. Scheduled and coordinated with the external quality inspection agents while ensuring all requirements and resources were made available to them during a given operation.

Prioritize, schedule and controlled the flow of fabrication sequences of products through multiple processes. (e.g. Metal Bond, Composites, Tooling and Manufacturing, Jig and Fixtures and Layout and Development) Ensured engineering, blueprints and related documentation were available for operational processes. Prepared progress reports and charts related to production performance and productivity.