Michael Catterall Email & Phone Number

Working on the development and support of Controcc in One Council Finance as part of the Systems Team, including: Creating Business Objects Universes Writing Routine and Ad Hoc Business Objects Reports, including Data Extracts Writing a set of Controcc User Guides / Procedures and Test Scripts Upgrade Testing Testing the Online Financial Assessment Tool Investigating and resolving issues Attending Working Groups and Board Meetings Business as Usual Support

London, United Kingdom

Key Systems Owner for ContrOCC Social Care Financial SystemDeputy Key Systems Owner for Meridio Document Management SystemManaged the introduction of new systems, modules and upgradesManaged and delivered systems administration, testing, development, training and supportUsed Business Intelligence to create Universes, Queries and ReportsSupervised and provided cover for Application Support staff covering various corporate and Social Care systemsMentored other authoritiesResponsible for training and support of 700 application users of Social Care systemsSurvived numerous reorganisations and downsizing exercisesThree months secondment as a Policy Development OfficerHealth and Safety Rep, Workplace First Aider and Fire Marshall

London, United Kingdom

Analysed Training Needs and developed Training Programmes, Courses, Procedures and GuidesDelivered demos and training on Schools Admin and Finance systemsInstalled pc and network hardware and softwareProvided Help Desk and on site support

London, United Kingdom

Reviews of IT Strategies and systems for the creation of a new Education DirectorateSystem Specifications, tenders, evaluation, selection and implementationReview of Document Storage across the authorityReview of fleet makeup, replacement policy, servicing and repairsWork measurement and a new incentive scheme based on vehicle availabilityPost implementation reviews

London, United Kingdom

Managed a team of 10 staff processing salaries, wages and bonus

Catford

Maintenance, review and revision of incentive schemesWork measurement, bonus calculations, maintenance of work schedules and schedules of rates

London, United Kingdom

Maintenance, review and revision of incentive schemesRevised work rotas, inspected work and checked bonus calculationsProduced statistical returns

London, United Kingdom

Various jobs, including: cashier, invoice processing, debt control, insurance claims, account reconciliations, budget monitoring and administering patient's property and bank accounts.

Dartford, United Kingdom

Assisting with audits of clients accounts

Post Graduate Certificate Of Education, Further And Adult Education, Pass

Activities and Societies: None - Distance Learning Student while in full-time employmentDistance Learning whilst working full time.

Bachelor'S Degree, Maths And Technology, Pass

Activities and Societies: Active member of Open University Student's AssociationCompleted degree whilst in full-time employment

The Management Services Diploma, Institute Of Management Services, Pass

Activities and Societies: Day Release studyDay release student whilst working full time as a Work Study Officer.

Foundation Course In Accountancy, Accountancy, Pass

Activities and Societies: SnookerFull time commuting student.

Education record

Activities and Societies: Cross Country, Athletics, ChessI was in the school teams for cross country, athletics and chess. I cycled.