Licensing Program Manager
CurrentResponsible for monitoring and supervising the activities of a unit of Licensing Program Analysts and performs quality assurance reviews, plans and conducts individual and group training, reviews complaint investigations, provides technical and supervisory direction in the office and the field, and reviews monthly intake and production reports.May act as the Division representative with other agencies, recruit and hire new staff, meet with facility representatives, and recommend administrative actions against noncompliance licensees. Also supports the office in maintaining CCLD Policies and Procedures.