Michael Caywood

Michael Caywood Email and Phone Number

Detail-oriented, accomplished, and instrumental professional with trackrecord do innovation @ Serenity Travel
Atlanta, Georgia, United States
Michael Caywood's Location
Atlanta, Georgia, United States, United States
Michael Caywood's Contact Details
About Michael Caywood

If your company could benefit from a growth-focused and client-centricprofessional with proven success in leveraging consultative sellingtechniques to drive new business opportunities in highly competitive,Insurance and Travel/Tourism sectors, I invite you to take a review of myprofile.I have demonstrated excellence in developing sales pipelines andimplementing robust strategies to meet/exceed targets. I have a stellarrecord in delivering best-in-class customer support service by addressingqueries and answering questions. I have skills in fostering trust-basedrelationships by understanding client’s needs and offering products.I am adept at assessing customer requirements and exceeding expectations formaximum client satisfaction and success. I am competent communicator withstrong communication and interpersonal skills with an ability to solvecomplex problems with creative, strategic solutions. I possess high levelorganizational abilities, attention to detail, multitasking, and timemanagement skills. Outstanding leadership skills and ability to directdiverse teams in a fast-paced environment.My Technical Proficiencies includes:GDS: Apollo | Worldspan | SabreMicrosoft Office Suite: Word, Excel, PowerPoint, OutlookConcurCompanies I’ve made a positive impact at include, Teleperformance, AmericanExpress GBT, Altour, and Serenity Travel Inc., my power is not limited byindustry or company type.While others take pride in meeting all standards set before them, my passionis for delivering service that goes beyond organizational expectations,creating a win-win scenario for everyone involved!Connect with me today to find out how I’ll make your mission my mission, tohelp bring ALL of your business objectives into focus!

Michael Caywood's Current Company Details
Serenity Travel

Serenity Travel

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Detail-oriented, accomplished, and instrumental professional with trackrecord do innovation
Atlanta, Georgia, United States
Employees:
11
Michael Caywood Work Experience Details
  • Serenity Travel
    Serenity Travel
    Atlanta, Georgia, United States
  • Serenity Travel
    Corporate Travel Agent
    Serenity Travel Apr 2013 - Present
    Gb
    I utilized industry-standard GDS solutions, such as Worldspan, Sabre, and Apollo for travel arrangements for Travel Leaders and Egencia.My Key Success in This Role:-Maintained close collaboration with Meeting/Group Air Department and E-Commerce Specialist-Concur.
  • Teleperformance
    Licensed Insurance Sales Agent
    Teleperformance Oct 2020 - Feb 2021
    Paris, Île-De-France, Fr
    In my role as Licensed Insurance Sales Agent, I leverage exceptional expertise in generating leads, communicating with potential clients, scheduling appointments, and recommend available solutions, such as Medicare Advantage, Supplement, and PDP Plans. I assist clients with making appropriate insurance-related decisions according to policies. I maintain up-to-date market knowledge, industry trends, regulations, and policies. I utilize best sales approaches to achieve optimal results. My Key Success in This Role:-Successful at fostering trust-based relationships with customers aimed at recommending other product offerings to meet insurance targets.
  • American Express Global Business Travel
    Corporate Travel Agent
    American Express Global Business Travel Nov 2018 - Oct 2020
    New York, Ny, Us
    As Corporate Travel Agent, I cultivated, fostered, and retained strong relationships with key accounts, including Dell, Johnson & Johnson, and Disney. I delivered exceptional services to clients by making travel arrangements, booking tickets, and communicating plan changes.My Key Success in This Role:-Recognized for delivering exceptional client services; resulted in building and retaining a strong clientele.
  • Altour Corporate, Meetings & Incentives
    Corporate Travel Agent
    Altour Corporate, Meetings & Incentives Nov 2016 - Mar 2019
    New York, Us
    I was responsible for providing expert guidance to travelers as well as made and modified reservations.
  • Adelman Travel
    Corporate Travel Consultant
    Adelman Travel Mar 2015 - Aug 2015
    Milwaukee, Wi, Us
    Virtual corporate travel consultant Worldspan
  • Ccra Travel Commerce Network
    Travel Counselor
    Ccra Travel Commerce Network Aug 2013 - Oct 2014
    Fort Worth, Texas, Us
    After hours agent using Worldspan, Sabre, and Apollo
  • Cdi Business Solutions
    Senior Travel Counselor
    Cdi Business Solutions Dec 2011 - Jul 2012
    international travel sales for J. H Huber
  • World Travel Service
    Senior Travel Counselor
    World Travel Service Feb 2011 - Jun 2011
    international travel sales for accounts such as save the children and force protection , and world wildlife federation
  • Carlson Wagonlit Travel
    Travel Agent
    Carlson Wagonlit Travel Apr 2002 - Apr 2008
    Minnetonka, Minnesota, Us
    corporate travel agent, in a multi account high volume call center environment.using sabre and worldspan gds systems, servicing vip clients with heavy international travel
  • Worldspan
    Instructor Onsite Training
    Worldspan Aug 1998 - Apr 2001
    Us
    Conducted training at new customer locations for all Worldspan products.Developed, planned, and customized training strategies to ensure a smooth and effective transition to the Worldspan system. Diagnosed, troubleshoot, and resolve customer software and format problems. Provided training at existing subscriber locations to further develop their knowledge and productivity with the Worldspan system and products.
  • American Express
    Travel Counselor
    American Express Feb 1994 - Aug 1996
    New York, Ny, Us
    Provide travel assistance in a high end luxury multi –product environment. Duties consist of making air, car, hotel, rail, cruise, and tour travel arrangements.

Michael Caywood Skills

Travel Management Customer Service Event Planning Sabre International Travel Sales Business Travel Leisure Travel Hotels Apollo Apollo Gds Leisure Worldspan Project Management Meeting Planning Instructor Led Training Medical Billing Data Entry Help Desk Support Medisoft

Michael Caywood Education Details

  • Southern New Hampshire University
    Southern New Hampshire University
    Human Resource Management
  • Strayer University
    Strayer University
    Hospitality Administration/Management
  • Sanford Brown College
    Sanford Brown College
    Medical Billing/Coding
  • College Of Dupage
    College Of Dupage
    Tourism And Travel Services Management

Frequently Asked Questions about Michael Caywood

What company does Michael Caywood work for?

Michael Caywood works for Serenity Travel

What is Michael Caywood's role at the current company?

Michael Caywood's current role is Detail-oriented, accomplished, and instrumental professional with trackrecord do innovation.

What is Michael Caywood's email address?

Michael Caywood's email address is mi****@****ail.com

What schools did Michael Caywood attend?

Michael Caywood attended Southern New Hampshire University, Strayer University, Sanford Brown College, College Of Dupage.

What are some of Michael Caywood's interests?

Michael Caywood has interest in Social Services, Children, Economic Empowerment, Civil Rights And Social Action, Education, Science And Technology, Human Rights, Arts And Culture.

What skills is Michael Caywood known for?

Michael Caywood has skills like Travel Management, Customer Service, Event Planning, Sabre, International Travel, Sales, Business Travel, Leisure Travel, Hotels, Apollo, Apollo Gds, Leisure.

Who are Michael Caywood's colleagues?

Michael Caywood's colleagues are Kimberly Pargo, Joscelyn Hughes, Dave Williams, Phyllis Shilling, Serena Valentine, Janice Palmer.

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