Michael Centrella Email and Phone Number

Responsibilities include:Requirement GatheringCreate Test ScriptsCollaboration with Business & IT TeamsExecution of Test Scripts - UAT TestingProduction Implementation & SupportProduction Support of Life Services Applications:Automated Work Distributor (AWD)Life Underwriting System (LUS)Life Data Entry System (LDE)New Business Accelerator (nbA)Electronic Image to Image Submissions (Paperclip & Uconnect)User Acceptance Testing and Production implementation of monthly Life Services Applications changes (LUS, LDE, nbA, AWD).Lead Business Analyst for Paperclip Document Capture Place and Document Recognition Software for AXA Equitable Document Management Center. The Document Capture Place allowed for an image to image platform for processing in the DMC. Eliminated the need to print, prepare, and scan hard copy paperwork into our imaging systems. I gathered and built a library of forms for the Document Recognition software, allowing for Paperclip services to process and sort forms electronically. In January of 2012, I was lead Business Analyst in the implementation of the Document Capture Place and Recognition Software for the Licensing Department at AXA as well.Business Analyst Representative for the Licensing Business to migrate their unsupported imaging platform to the AXA AWD system. Gave the Licensing team a more consistent workflow and allowed them to have reporting capabilities.Business Analyst Representative for the New Business Accelerator (nbA) Business Optimization Changes 20011 - 2012.Business Analyst for Life Underwriting System SNA Server Upgrade in 2011. Assisted in testing of the updated server and production deployment.

Desktop SupportSystem & Application SupportPC Set up & ImagingServer & Networking SupportPC Hardware MaintenanceHardware & System Troubleshooting and ResolutionSupported the IT Help Desk