Michael Cesare Email & Phone Number

Minneapolis, Minnesota, United States

Pittsburgh, Pennsylvania, United States

• Serve as the network EDI contact for SPS Commerce customer.• Host live one-on-one user training on the Fulfillment SPS Commerce application (EDI translator).• Test EDI documents between Fulfillment and customer ERP systems. These documents include Purchase Orders (850), Purchase Order Acknowledgements (855), Advance Ship Notices (856), and Invoices (810) just to name a few.• Monitor customer production issues and provide real-time business and technical solutions.• Establish EDI connections between SPS client and trading partner. These include AS2, VAN, and FTP/SFTP connections.• Facilitate EDI/ERP working sessions with client.• Develop knowledge base articles and documentation for network team expansion.• Utilized Microsoft Outlook, Teams, Zoom, and Calendly applications to host live sessions.• Work with CSV and XML (files produced from ERP) files to ensure X12/EDIFACT data meets trading partners specifications and designs.

Cranberry Township, Pennsylvania, United States

Serve as the main EDI contact on leading implementation Project Management (PMO) EDI Projects for TrueCommerce customers.- Train customers with various TrueCommerce applications and software that help the customer utilize features to meet EDI trading partner requirements.- Collaborate with the customer and their trading partners to ensure EDI standards are met.- Host live working sessions with the customer to ensure all EDI document testing is completed from the timeline of the trading partner.- Facilitate EDI network migrations for TrueCommerce customers and coordinated EDI trading partner setups with internal teams.

Cranberry Township, Pennsylvania, United States

• Assisted customers who integrated with Quickbooks ERP systems.• Small business EDI implementations that may have had up to ten – fifteen trading partners in-scope.

Cranberry Township, Pennsylvania, United States

Served as an support resource to assist Implementation Specialists in various markets (Emerging, Mid-Market, Dynamics, and Add-on) of the implementation phase.• Aided TrueCommerce customers with EDI compliance portal testing (SPS Testing and Certification, CommerceHub, EDICT Systems, OpenText, etc.).• Assisted in setting up EDI trading partner connections (VAN, SFTP/FTP, and AS2) for TrueCommerce customers and their trading partners or warehouses (3PLs).• Trained new Implementation Specialists I, II, and III from various EDI Market Teams.• Develop EDI trading partner compliance testing documentation guides for Implementation Teams.• Provided robust support and training to Implementation EDI Projects for Implementation Specialists.• Gave hands on training on TrueCommerce products and services.o TrueCommerce Labeling Utility, Transaction Manager (EDI Translator), Scheduler Automation Tool, Pulse (EDI document reporting tool and tracks KPIs and metrics)• Created EDI trading partner testing documentation to assist Implementation Teams as helping their customers succeed in EDI compliance testing.• Recorded live webinar training for TrueCommerce customers. Below is a link of one of the trainings I facilitated…o Link: https://www.youtube.com/watch?v=U-Ec_Xjnoqo

Greensburg, Pennsylvania

Gemmell Student Complex, Clarion, Pa

My job at the information desk include helping others who have any questions about the university itself. Examples include handing out information about the town of Clarion, allowing others to rent out racquetball equipment, laptop rentals, card rentals, room set ups for the building, flyer posting, and posting meeting and event pages for each meeting room in the building.

Minor, Information Systems

Bachelor Of Science (B.S.), Communication: Strategic Communications, 3.331 Gpa

Activities and Societies: Sigma Phi Epsilon, Circle K, Leaders in Action Committee, Intramural Sports