Security Global Command Center Console Operator
CurrentAs Deputy Supervisor in a Global Security Command Centre, I liaised directly with clients and manage security incidents in over 70 locations worldwide, ensuring the safety of staff, visitors, property, and assets. Additionally I monitored global intelligence, conducted staff training, and maintained quality control standards, all while providing exceptional customer service.Key Achievements:Successfully managed incidents in the London office and provided effective crisis and incident management support globally.Proactively monitoring global events and incidents, assessing risks, and providing timely communication to Regional Security resulting in improved security and preparedness for potential threats.Implemented effective staff training and development programs, resulting in the professional growth and improved performance of the security team.Consistently ensuring the safety of staff, visitors, property, assets, and reputation, creating a secure environment for all parties involved.