Michael Chevalier Email & Phone Number

Carmel, In, Us

Fishers, Indiana, Us

Indianapolis, In, Us

- Oversaw the IT department’s operational and strategic planning, implementing innovation, and the allocation of resources.- Administered the deployment, monitoring, and maintenance of all IT systems, including telecommunications, servers, PCs, operating systems, hardware, software, peripherals and office automation equipment. - Created an IT organizational structure based on the company’s strategic plan; supervised, hired and trained staff supporting over 150 users and 500 endpoints.- Led cross-functional teams, which evaluated and implemented new software and processes to improve efficiency. - Managed financial aspects of the IT department, including purchasing, budgeting and budget review.- Developed and implemented IT policies and procedures, including those for architecture, security, disaster recovery, standards, purchasing and service provision.

Leawood, Ks, Us

In 2014, my family relocated due to a new opportunity for my wife. At that time, I assumed a remote position as Software Applications Manager/Database Administrator. On December 21, 2016 Carmike Cinemas was acquired by AMC Theatres which established AMC as the largest theatre exhibitor in the world. Role shifted to supporting the Carmike Cinemas environment and migration to the AMC Theatres infrastructure. - Designed reports in Visual Studio using complex query definitions from SQL Databases.- Incorporated multiple point of sale databases into a single SSRS system.- Created, tested and implemented databases, tables, views, stored procedures, jobs, maintenance plans and other database objects.- Scripted automated SQL jobs increasing efficiency by reducing employee workload. - Developed web interfaces allowing users to add and modify operational data.- Administered SQL Server security, backups and restores, scripted jobs and errors.- Supported Carmike's primary financial systems by performing upgrades, maintenance and worked with vendors and users to resolve issues.- Assisted in the design and implementation of a new payroll system.

Leawood, Ks, Us

- Supervised, hired and trained help desk staff, supporting approximately 1000 end users.- Created processes to streamline efficiency of help desk.- Contributed to a cross-functional team attaining level 1 PCI compliance through the implementation of policy changes and new software and hardware solutions. - Managed the Carmike Rewards department; worked with POS vendor to improve program; supervised support staff. - Responsible for the day-to-day monitoring of Carmike’s network infrastructure.- Designed and implemented all Check Point firewall configurations. - Executed firewall upgrades and the implementation of Check Point software blades. - Performed a full review of Check Point firewall configuration on a quarterly basis recommending changes to tighten security.- Performed all networking changes to Cisco Catalyst and Nexus switches. - Maintained Cisco Call Manager and Unity voice over IP environment.- Provided Senior Level support for desktop software and hardware issues.

Leawood, Ks, Us

- Assisted Sr. LAN Administrator in building, managing and supporting all Carmike hardware and software platforms such as HP Blade systems, EMC Clarion SAN's, McData Fiber Switches, VMware, SQL, Exchange, Active Directory and Clustering.- Led the conversion from a NAS environment to a File Share environment; collaborated with executives to develop folder structure and determine permission levels; created and maintained Active Directory groups and the folder share architecture. - Partnered in the design and deployment of a VMware vSphere 4 environment, which provided a highly available and redundant system while lowering costs.- Assisted in the design and deployment of a disaster recovery solution. - Provided assistance to users concerning the use of computer hardware, software and peripherals, answered questions and resolved computer problems either in person, via telephone, email or via remote desktop.- Created, removed and maintained computers and user profiles using Microsoft Active Directory on a domain controller server.- Built, installed, diagnosed, tested, maintained and upgraded computer hardware, software and peripheral equipment.- Tested and monitored software, hardware and peripheral equipment to determine functionality and evaluate adequacy of product for users.- Created reports to track and monitor daily business activities.