Michael Chiego Email & Phone Number

Teterboro, NJ

• Develop and implement sales plan to target accounts for growth in line with regional market strategy.
• Manage account inquiries in a manner to minimize account attrition and negative volume variance.
• Assist field sales staff by prospecting new business opportunities and evaluating potential growth opportunities of existing clients.
• Analyze targeted accounts and develop recommendations to acquire their business through information collection, marketing initiatives, sales call cycle, etc.
• Drive sales through pre-call planning, post-call analysis and follow-up.
• Analyze the utilization/profitability of existing accounts, then develop and execute action plans to increase these returns.

Coordinate activities to maximize client satisfaction through a close-loop problem resolution process. Monitor client registered service failures and the timelessness and appropriateness of the functional groups' response. Interacts with functional groups to analyze chronic service failures and implement corrective actions. Proactively evaluate optimal.

Greater New York City Area

* C/S Rep II 1997-2003: Primary contact with accounts, providing assistance with clinical reports, test requirements, error correction, supply concerns and logistics.Respond to technical service call queue as back up when needed.Troubleshoot complex medical/technical and routine requests from Sales force. * Group Lead Phones 2003-2006: Responsible for the.