Michael Christy Email & Phone Number

Service-focused technical leader with 20+ years of success managing, installing, configuring, and supporting advanced IT ,network and phone solutions for companies with dynamic connectivity and performance requirements. Well-qualified with progressive career spanning a full range of IT operations, help desk and desktop support management, and systems/network engineering. Current role as Director of Technology for Blue Ocean Wealth Solutions, managing the Network, Computers, Phone system, Servers, Printers/Faxes, Security System and Vendor Relations.• Proven expertise in diagnosing and resolving complex hardware, software and networking issues, ensuring full functionality and responsive 24/7 support for thousands of users across multiple locations.• Natural communicator and motivational team leader with talent for inspiring superior team performance while coordinating initiatives in fast-paced, deadline-driven environments.• Respected by upper management, colleagues, and users for customer service mentality, tenacious troubleshooting skills, and unwavering commitment to client satisfaction.Leadership experience the Management Team here at Blue Ocean, managing massive projects from start to finish including managing consultants and vendors and internal inclusive to leading meetings w/ Management Present on Presentations of Project and Status update and Development. This includes weekly conferences with entire department delegating pieces of the project to members of the group as being considered as the Subject Matter Expert Selected Subject Matter Expert in Numerous Escalation items tasked to resolve the technical enigmas. Recognized as the only Technical Professional in the Agency.

Listed skills include Troubleshooting, Information Technology, Networking, Technical Support, and 20 others.