Michael Civisca Email & Phone Number

New York, United States

Buffalo/Niagara, New York Area

▪ Oversee all phases of residential renovations, managing multiple projects from assessment to monitoring, with a focus on code and workmanship quality.▪ Prepare comprehensive documents for estimating, bidding, monitoring, and facilitating loan closings.▪ Estimates routinely average within 5-10% of winning bid ▪ Manage an active portfolio of accounts ▪ Specialize in effective communication with stakeholders, including administrative staff, tradesmen, and homeowners, ensuring job progress is kept on schedule.▪ Prepare and close client loan documents ▪ Proactively accept additional in-house projects, showcasing a readiness to contribute expertise in technical and software skills, and loan documentation. Certifications: NYS License Building Code Safety Inspector

United States

Established a successful singing career in the U.S. and European markets comprising of several recording products and movie/television projects. Handled majority of business and marketing aspects of career working with both independent and national recording labels. Managing Producer and Performer ▪ Oversee scheduling, budget management, and hiring of technical and creative teams ▪ Coordinate elements of pre-production, production, and post-production of projects ▪ Work closely with website design team to build responsive websites and project landing pages ▪ Develop all elements of marketing material, copywriting, and promotional materials ▪ Directed aspects of live performances relating to logistics, technical and creative staff Sales ▪ Promote airplay of recorded projects to national and regional radio networks ▪ Create and market promotions of recorded projects and live performances ▪ Develop strong relationship with members of regional and national media for promotion of recorded products and performances Marketing Design ▪ Develop branding, marketing, and sales materials to promote projects and performances. ▪ Design and produce communication materials (Brochures, sales sheets, and copywriting) ▪ Design and create technical materials including client and manufacturing contracts

Bronxville, Ny

Initially hired to review and improve existing sales and marketing materials. After a more cohesive branding was achieved additional job roles were appointed. Marketing Designer ▪ Analyze market potential and determine company's needs in alignment with industry ▪ Develop branding, marketing, and sales materials to promote company services ▪ Conceive and develop graphic design, copywriting, and branding of marketing materials ▪ Author client guidelines and agreement documentation Software Trainer and Customer Success▪ Provide product training to client base ▪ Translate technical data and processes to various stakeholders to promote client retention ▪ Develop and conduct on-site training program for new and existing clients ▪ Create end-user technical documentation ▪ Forge and strengthen client relationships and adopt early usage of customer success metrics ▪ Onboarding of SaaS clients Sales▪ Perform assessment of customer needs and negotiate product pricing for B2B sales ▪ Responsible for growing client base and client retention 120% quota in first year ▪ Manage four-person sales team in tri-state area of New York, New Jersey, and Connecticut