Michael Clair Email & Phone Number

Brisbane, Australia

Achievement Developed relationships and influenced stakeholders to implement process improvements and accurate process mapping; a discovery of redundancies and reduction of double handling resulted.Responsibilities Coordinated all of South East Queensland’s field crew documentation and troubleshooting pertaining to new or changed metering. A technology focused process approach of analysing data trends (historical, current, and data manipulation) to either action or present information helping executives make informed decisions regarding major stakeholders while adhering to AEMO regulatory rules and guidelines. Utilised analytical software to enhance reports exported from analytical software to build data profiles that adapt dictating field crew deployment.

Brisbane, Australia

Achievements Pursued hobby ‘video game content creation’ generated substantial revenue allowing me to operate as self-employed.Responsibilities Created educational engaging content which reached millions of viewers across multiple media platforms. Achieved through stakeholder influence, and deconstruction of the enigmatic business model of other successful content creators. Evaluating the industry’s over-saturation and low barrier to entry I focused on developing and delivering viewership campaigns targeting brand recognition. Interpreting a range of statistics using Business Intelligence (BI) to analyse the Data Analytics resulting from each campaign and implementing improvements based on BI translating into increased viewership, viewer engagement, retention, and revenue.

Brisbane, Australia

Achievements Awarded for excellence by developing strategies that targeted small to medium local businesses; increasing home loan lending and building new relationships in markets previously untouched.Responsibilities Facilitated branch training alongside the regional manager at multiple venues focusing on relationship development and prioritisation of workload. Prepared auditing procedures for banking policies and investigated when auditing failures were identified. Facilitated education based workshops for failures. Documented risk controls and developed action plans where risk was assessed to conflict with project goals. Oversaw resource levelling in branches underperforming oriented to target lending KPIs. Understanding of financial accounts and trading profit and loss.

Cannon Hill

Achievements  Benchmark for all future employment screening via psychometric testing.Responsibilities Critiqued the historical outcomes of high revenue generating campaigns to develop the implementation of a sales process modelled to reduce inefficiencies. My project exceeded expectations increasing revenue by 400% and increasing staff engagement.

Stones Corner, Queensland, 4120

Achievements  Workshop facilitator and responsible for the training of new staff increasing revenue they generated by 30% in their first two quarters.Responsibilities Managed calendars and organised expense reports, projected costing, business benefits, and feasibility of newproducts for Director. Managing inventory was crucial for a small business.  Provided detailed records of staff hours, sales, supplier accounts, and inventory. These reports maintained theintegrity of inventory data which allowed me to forecast inventory demands. Compiled the induction and sales training process. Facilitated a project standardising KPIs, increasing revenue, engagement, and staff commission.

174 Logan Road, Woolloongabba Qld 4102

Achievements Managed a team of 4 sales representatives, prepared and presented biweekly training workshops; as a result my team increased revenue by 2500% over 4 months.Responsibilities Quantified measurable business benefits and costing against several possible solutions (accommodation for staff,costing of events, and increase in sales pipeline) while travelling through regional Queensland facilitating salesseminars and generating business. Represented the business working with external vendors to secure financing agreements with Lombard and TELSTARenabling sales staff to deliver more goods. End to end delivery of goods: lead generation, selling, goods delivery, invoicing/ securing financing.