𝗗𝗶𝗴𝗶𝘁𝗮𝗹 𝗧𝗿𝗮𝗻𝘀𝗳𝗼𝗿𝗺𝗮𝘁𝗶𝗼𝗻 ▪ Delivered Kinterak, a multi-platform legacy preservation solution, managing end-to-end integration and ensuring GDPR, KYC, and cybersecurity compliance. ▪ Directed the full project lifecycle from concept to launch, coordinating onshore and offshore teams to create a secure, user-focused design.𝗞𝗲𝘆 𝗖𝗼𝗻𝘁𝗿𝗶𝗯𝘂𝘁𝗶𝗼𝗻𝘀 𝗮𝗻𝗱 𝗦𝘂𝗰𝗰𝗲𝘀𝘀𝗲𝘀:◆ Compliance and Cybersecurity: Developed and implemented GDPR and KYC-aligned protocols, achieving 100% regulatory compliance and reducing data incidents by 30%.◆ Budget and Financial Management: Managed project budgets and forecasting, maintaining a 20% under-budget completion and contributing to strategic P&L targets.◆ Agile Project Leadership: Led daily scrums, sprint planning, and backlog prioritization, securing 95% on-time milestone completion and cohesive multi-platform delivery.◆ Stakeholder Engagement and Results: Achieved a 90% user satisfaction rate and boosted engagement by 50% with features like QR code access and time capsules, completing the project three weeks early.

𝗔𝗠𝗟 𝗞𝗬𝗖 𝗘𝗻𝗵𝗮𝗻𝗰𝗲𝗺𝗲𝗻𝘁𝘀▪ Delivered the final phase of the Centralised Client Data Repository project, covering maternity leave.▪ Led end-to-end delivery of business-driven change requests and incident resolution in a fast-paced environment, ensuring strong stakeholder engagement.▪ Embedded robust programme governance, managing & revamping vital components such as RAIDs, Critical Path Analysis, PoaP (Plan on a Page), Change Control processes, and Change Requests Management.▪ Oversaw full project lifecycle management and delivery, encompassing scope, planning, budget, risk, and issues.▪ Championed continuous improvement initiatives, identifying opportunities and implementing improvements.𝗞𝗲𝘆 𝗖𝗼𝗻𝘁𝗿𝗶𝗯𝘂𝘁𝗶𝗼𝗻𝘀 𝗮𝗻𝗱 𝗦𝘂𝗰𝗰𝗲𝘀𝘀𝗲𝘀:◆ Process Optimisation and Cost Savings: Led cross-functional team to revamp KYC processes, reducing onboarding time by 35% and manual processing by 50%, saving £150,000 annually.◆ Enhanced Data Accuracy: Implemented automated verification tools, improving data accuracy by 30% and reducing regulatory exceptions by 25%.◆ Risk Mitigation: Reduced AML incidents by 15% with improved monitoring and EDD protocols.

𝗗𝗶𝗴𝗶𝘁𝗮𝗹 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗧𝗮𝘅, 𝗞𝗬𝗖▪ Delivered the Jurisdiction Risk Rating solution, enabling prioritisation of high-risk countries for DST reporting and reducing regulatory and reputational risks by 90%.▪ Implemented 12 reporting standards and 43 exception processes for compliance across 30 EEA jurisdictions.▪ Enhanced reporting efficiency through a modular, configurable framework and automation, reducing project delivery time by 20% and operational resource needs by 50%.𝗞𝗲𝘆 𝗰𝗼𝗻𝘁𝗿𝗶𝗯𝘂𝘁𝗶𝗼𝗻𝘀 𝗮𝗻𝗱 𝘀𝘂𝗰𝗰𝗲𝘀𝘀𝗲𝘀:◆ Established robust governance, including RAID logs, Plan on a Page, and Change Control processes, reducing project risk occurrence by 30% through proactive monitoring and swift resolution.◆ Streamlined data reporting workflows, reducing manual effort by 30% and enabling faster identification of compliance risks across jurisdictions.◆ Achieved a stakeholder satisfaction score of 4.7/5 through regular updates and proactive engagement.

𝗔𝗠𝗟, 𝗞𝗬𝗖, 𝗠𝗶𝗙𝗜𝗗 𝗜𝗜, 𝗕𝗿𝗲𝘅𝗶𝘁▪ Delivered EEA Client Exit for Current & Savings Account, Secured and Unsecured Lending (Mortgages, Cards & Loans) and Insurance Products.▪ Implemented a standardised change control process within Barclays UK, improving decision-making speed by 20% and increasing project agility across teams.▪ Coordinated monthly SteerCo meetings and weekly Status Report, consolidating updates on client exits, customer comms, tech changes, and legal updates improving decision-making efficiency by 20%.▪ Sustained a record team satisfaction score of 4.8 out of 5, empowering and motivating high-performance. 𝗞𝗲𝘆 𝗰𝗼𝗻𝘁𝗿𝗶𝗯𝘂𝘁𝗶𝗼𝗻𝘀 𝗮𝗻𝗱 𝘀𝘂𝗰𝗰𝗲𝘀𝘀𝗲𝘀:◆ Achieved 95% stakeholder satisfaction via effective communication & alignment with business units.◆ Reduced change request review time by over 40%, significantly improving overall project agility.◆ Recognised by senior management for completing all projects within strict timelines and budgets.◆ Cultivated and championed a collaborative team environment, reduced employee turnover by 15%.

𝗙𝗔𝗧𝗖𝗔, 𝗖𝗥𝗦, 𝗠𝗶𝗙𝗜𝗗 𝗜𝗜

FATCA, CRS, MiFID II

𝗜𝗻𝘁𝗲𝗿𝗻𝗮𝗹 𝗥𝗮𝘁𝗶𝗻𝗴𝘀-𝗕𝗮𝘀𝗲𝗱 (𝗜𝗥𝗕)𝗕𝗮𝘀𝗲𝗹 𝗜𝗜