Michael Clavell Email & Phone Number

Des Moines Metropolitan Area

Professionally serving the Senior Market in Iowa and South Dakota by assisting in the protection of my client’s health, wealth & mental well being! Responsible for providing Medicare Advantage guidance and critical input by exhibiting in depth knowledge of the features, benefits, rates, and networks associated with the Medicare Advantage product, as well as the regulatory and compliance guidelines associated with those products.

Des Moines Metropolitan Area

Professionally served the Senior Market in 40+ states by assisting in the protection of my client’s health, wealth & mental well being! Responsible for providing Medicare Supplement, Medicare Advantage, Life Insurance, Dental, Vision and other ancillary insurance products in a direct to consumer environment.

Greater Des Moines Area

I worked with small businesses and individuals in the Greater Des Moines Area marketing supplemental life, accident and sickness insurance. Get cash paid directly to you when you suffer a covered loss.

Provided customer support, securing financing and financial protection of motorcycle investments. Drove the motorcycle sales and purchasing in fast-paced environment, monitoring sales performance. Supervised sales staff, ensuring orderly delivery of new motorcycle sales and compliance with state/federal lending regulations. ■ Participated on ad-hoc committees, focused on enhancing customers’ retail experiences during sales process. ■ Designed and implemented new sales path that cut 27 minutes off the customer’s purchase time, personally introducing customers to each store department and yielding a 7.5% increase in gross profit margin across all departments. ■ Established sales performance program for the sales team, improving progress tracking and sales of value-added products. ■ Improved operational processes and overall customer experience, coordinating more efficient sales process interdepartmentally. ■ Trained and mentored sales personnel, teaching finance product sales setup, instilling knowledge for the team to provide recommendations at key stages of the sales process.

Provided financial support to individuals and business owners, mitigating risk, investing for the future, and growing wealth over time. Communicated directly with clients to review each financial situation, and developed investment strategies. Researched investment securities and analyzed financial statements/corporate filings/earnings reports to determine value. Advised and educated clients on how to structure financial plans and achieve their goals. Adhered to FINRA/SEC regulations. ■ Boosted communication between lenders and customers, improving customer retention 8% and increasing loan growth 12%, by spearheading effective call program. ■ Developed CD promotion that increased deposits 6% and yielded $600K+ in new deposits. ■ Achieved top 10 positioning for sales performance among all representatives, qualifying for the President's Council. ■ Ensured clients achieved long-term financial goals by establishing strategies that met their requirements and continued monitoring on annual basis. ■ Enhanced customers' banking experiences, collaborating within project teams. ■ Conducted monthly training to 40 employees on cross-selling techniques and identifying new assets through proper prompt-based questioning. ■ Served as go-to representative on IRAs, directing annual training sessions on IRA policies and procedures.

Provided financial support, communicating directly with clients to achieve long-term goals. Analyzed customers' financial situations, recommending improvements to mitigate risk, improve cash flow, and align current expenditures to address their personal targets. Reviewed client policies, providing advice and assisting with new coverage applications. Prepared and delivered customized presentations for clients on key risk management solutions. ■ Leveraged Integrity sales training to grow business from scratch; transitioned into self-sufficient commission-based representative within 90 days by utilizing One Card System prospecting methodology. ■ Transformed cold leads into clients by leveraging effective interview and presentation skills. ■ Co-hosted retirement success seminars for employees near retirement to help individuals prepare for the retirement transition.

Ma, Urban & Regional Planing

Ba, Political Science