Accomplished Telecommunications Professional | Experienced in Service Operation, Vendor Management, and Customer SupportResults-driven telecommunications professional with over 18 years of experience in service operation, vendor management, and customer support at Globe and Bayan Telecommunications. Expert in optimizing service delivery, managing vendor relationships, and leading teams to operational excellence. Skilled in handling transitions between vendor and in-house services, along with budget management, process improvement, and strategic planning. Highly adaptable and committed to continuous learning, ready to excel in diverse roles to drive organizational success