Michael Clifford Jr Email and Phone Number
Experienced Technician with a demonstrated history of working in the automotive industry. Skilled in Technical Support, Servers, Customer Service, Mac & PC platforms, and ASE Certified. Strong engineering professional graduated from York County School of Technology.
Nalley Infiniti
View- Website:
- nalleyinfiniti.com
- Employees:
- 20
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TechnicianNalley Infiniti Sep 2015 - PresentMarietta GeorgiaDiagnosis of mechanical and electrical issues. Working with service advisors to keep a open line of consistent communication and to make sure the job gets done and right the first time. I take a lot of pride in the work that I done and the customer is the boss. It is important for me to completely understand the concern and address it. -
Technical Support SpecialistNcr Jul 2012 - Nov 2012Provide the customer with a positive experience, while solving their problem with a priority base and documenting per the company guidelines Communication variation to resolve customer's problems Appropriate diagnosis of an issue through company tools Quick, concise use of the escalation process to assist customer's more efficiently
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Server Support RepresentativeCareer Connections, Inc. Jun 2005 - Oct 2007Assisted customers with technical issues by answering in bound calls.Managed a shared team email account used by customers to transfer files for troubleshooting.Mentored and trained new hires.Assisted junior members of the team with technical issues to ensure timely resolutions.Structured time to manage focal accounts while ensuring that incoming calls are handled in a timely manner.Worked with Linux, Windows(all versions), AIX, OS/2 Novell and RAID technologies -
Support ConsultantIndependent Consultant Mar 2004 - Jun 2005Setup and maintained Web, DNS, mail and file servers on the Linux platform. Compiled and configured Linux kernel. Provided support for Windows 2003 Enterprise servers. Setup and maintained web site security. Responsible for host web domains. -
Help Desk AnalystCbeyond Communications Nov 2003 - Mar 2004Responsible for troubleshooting issues, including troubleshooting viruses, and answering technical questions for telecommunication subscribers and business telephone customers.Supported Web hosting services, Web access and connectivity, and web based applications.Telneted into and managed routers on the Market.Programmed Cisco routers, blocked IP ranges and ports.
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Technical Support RepresentativeEarthlink, Inc Jan 1999 - Aug 2003Provided technical support and problem resolution for Dial-Up, DSL, and Satellite customers. Supported Web access and Web applications.
Michael Clifford Jr Skills
Michael Clifford Jr Education Details
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York County School Of TechnologyGed
Frequently Asked Questions about Michael Clifford Jr
What company does Michael Clifford Jr work for?
Michael Clifford Jr works for Nalley Infiniti
What is Michael Clifford Jr's role at the current company?
Michael Clifford Jr's current role is Technician and Team Leader at Nalley Infiniti.
What schools did Michael Clifford Jr attend?
Michael Clifford Jr attended York County School Of Technology.
What skills is Michael Clifford Jr known for?
Michael Clifford Jr has skills like Servers, Ibm Server Support, Technical Support, Customer Service, Windows Support, Mac And Pc Platforms, Linux Support, Automotive Technology, Ase Certified.
Who are Michael Clifford Jr's colleagues?
Michael Clifford Jr's colleagues are Manuel Quesada, Martha Mitchell, Shawhib Reza, Jesse Mendez, Mark Thompson, Kendrick North, Timothy Hough Jr.
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Mike Clifford Jr
Dover Plains, Ny
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