Serve as Product Owner and Product Manager for $15mm enterprise electronic document management system used by 14,000 users across more that 15 business divisionsManaged day to day feature prioritization and value discovery effortsCoordinate complex requirements between siloed business units, driving compromise and alignment on common processes to streamline development efforts and limit technical debtLead strategic evaluation of enterprise electronic document management system offerings with senior leaders to create presentation for CIOServe on team overseeing and approving all product job family postings for the enterprise

Worked within Duke Energy’s Innovation Center to refine and elevate agile, product mindset, human-centered design, and value delivery practicesSupported and lead internal interview sessions for Lighthouse and external business unitsSupported multiple product teams in day-to-day needsSupported business unit’s leadership team comprised of executives and individual contributors from several product teams, charged with delivering a suite of disparate, and overlapping, tools for internal employeesDeveloped and deployed short and mid-term planning activities for 5 product teams, syncing activities across the entire business unitTrained other practitioners to use my short and mid-term planning methods to implement within their own business units.Coached and consulted executives and product owners on agile principles, human-centered design, value delivery practices, team-processes and composition, and UX/UI thinkingCoached developers to better communicate with, and understand, users,  product owners, business needs, and executivesCoached other scrum masters to improve their agile practicesWorked with leadership to convert in-person, group interview process into a virtual sessionLed activities to redefine job family for scrum masters and agile coaches for the enterprise

Co-founded cannabis point-of-sale retail software. Led market research and analysis in a human-centered design manner. Own development of product roadmap. Work directly with developers (internal and consultants) to manage the product build process. Lead QA testing. Write custom reports via SQL. Lead development of user guides. Co-lead sales process. Lead onboarding process.

Work with teams and management to assess and improve agile practices within a SAFe program. Function as agile coach and release train engineer for a 10-team train, consisting of more than 100 individual contributors working on integrating vendor hardware and software with internal software. Serve as mentor and coach for scrum masters.

Deployed as Sr. Scrum Master and Agile Consultant to manage product delivery and coach/consult with organizations through their agile transformation journey. Coach, mentor, train internal consultants and client employees to improve agile practices.

Deployed to local clients to lead an internal development team. Develop team's agile process to integrate into the client's processes. Partner with client's product owner to manage and facilitate a healthy backlog.

As a part of internal agile consultancy, led groups and teams through the start of their agile transformation. Serve as a peer mentor to junior scrum masters. Lead groups through agile bootcamps (agile, kanban, product owner). Led scrum masters through training and installation of SAFe processes for $20mm multi-year program. Designed JIRA dashboards for program leadership to track team impediments, progress and success.

Work closely with Product Owners and Scrum Teams in the writing of user stories with clear acceptance criteria, coaching scrum teams to be more productive. Other day to day responsibilities include: Schedule and facilitate scrum ceremonies, foster communication across scrum teams and between divisions, removing impediments to the delivery of business value, monitoring and reporting scrum teams progress.

Run the day to day operation on the website, as well as the organization's social media sites.

- Write daily news stories for the website on deadline for 3pm email blast.- Write news stories for weekly print edition on deadline