Michael Clugston Email & Phone Number

Bear, De, Us

Saint Paul, Minnesota, Us

Challenge: Improve Inventory accuracy and logistical order accuracy, for quality and on time delivery. Action: Created, taught and improved Inventory process, organized and restructured order accuracy and quality expectations. Improved Service in Full on Time metrics.Result: Increase Inventory accuracy from 23% to 95%, reduced backlog orders to a minimum, improved order accuracy and on time delivery.

Seattle, Wa, Us

Challenge: Improve transaction rate per hour throughput, which was struggling, reducing AMZL’s ability to process volume.Action: Led and motivated team through follow-up and constant reaffirmation of expectations.Result: Transactions per hour rose from 51.29 to 60.35 in just 6 months.

Seattle, Wa, Us

Challenge: Improve ability of warehouse to process vendor merchandise.Action: Increased vendor department from 8 stations to 24 stations. Taught team the new PrEditor Application for vendor freight and the Prep Certification process.Result: Daily vendor processing increased from 2,000 units to 8,000 units.Challenge: Increase productivity and improve operational efficiency.Action: Led cross-functional process improvement event.Result: Average of $6,858 in monthly savings.

Farmington Hills, Michigan, Us

Challenge: Improve marketing strategy and profitability of initial location. Launch site #2.Action: Hired and trained staff and set up new store. Supervised salaried manager and 30 employees at 2 franchise locations.Result: Improved sales by 12% for 2 consecutive years with annual cost of goods sold between 30 – 32% and labor under 18%.

Huntingdon Valley, Pennsylvania, Us

Challenge: Improve organizational layout of warehouse to make it easier for staff to find parts needed during equipment assembly.Action: Organized a large wall of small parts by category along with creating Excel reference guide.Result: Eliminated wasted time searching for items. Also created low-on-hand warnings in Excel so we wouldn’t run out of vital parts.

Challenge: Improve site stocking barriers and sales.Action: Collaborated with 3rd shift team leaders to enhance overnight performance and efficiency.Results: Reduced gap of in-stock items, driving up foot traffic and sales YoY by 7%.

Multiple locationsChallenge: Reduce apparel and electronic department loss of inventory.Action: Reorganized back rooms into holding areas with scanned merchandise.Result: Reduced YoY shrinkage in apparel by 12% and electronics by 16%.

Challenge: Improve sales of home goods.Action: Researched for high quantity, high margin items.Results: Reorganized and showcased these items to improve sales.