Delivering a positive impact and contributing to sustainable and economically prosperous outcomes is what motivates me. With over ten year’s leadership experience in strategy, project management business development, risk management and operations in multinational hotels, I take a ‘client first’ approach in my professional life. I am efficient without sacrificing any attention to detail and I have gained outstanding interpersonal and negotiation skills from years working in senior sales and marketing roles in the hotel industry. My role as a Property Research and Acquisition Agent at Right Property Group was the perfect opportunity to augment my skills, leading me to my current role at 1Group.

• Secure under market value property using the latest research and analysis tools.• Provide further development and delivery of findings as required for Portfolio Managers to review for client purchases.• Act as the intermediary in negotiations with Real Estate Agents on property prices and terms and conditions.• Secure contracts and property information collateral, including Development Applications from Council, for the Portfolio Managers to present to investors.• Provide strategic advice on profit optimisation and savings opportunities for clients.• Develop and deliver all relevant information in an accurate and timely manner to drive efficient business proceedings.

• Accountable for administrative, financial and risk management for all managed key accounts for the Accor Group at Novotel Sydney Central.• Developed and executed the strategic operational business plans for the sales and marketing business unit to optimise performance and increase revenue for Hotel Owners and stakeholders.• Led contract negotiations, Requests for Proposals (RFPs) and Requests for Information (RFIs) for government contracts.• Prepared and delivered business unit presentations monthly and quarterly results to the General Manager and Owners; I also prepared all business units reporting for major heads of the company.• Generated sustainable financial outcomes through close partnerships with internal and external stakeholders.• Enhanced and built a culture of excellence and success by putting the customer first.• Mentored and trained teams and staff from the front office, sales and reservations.

• Accountable for changing market segments to higher yielding corporate, business groups and conferencing whilst managing long term business relationships.• Accountable for contract negotiations, Requests for Proposals (RFPs) and Requests for Information (RFIs), driving new business strategies and securing long-term contracts.• Developed and maintained internal and external stakeholder relationships with procurement managers and key suppliers to mitigate identified risks in the supply chain process.• Reviewed productivity reports and identified areas of concern to drive revenue strategies.• Accountable for delivering the key messaging on rebranding and refurbishment policy, standards and practices of the hotel’s key accounts between 2013 and 2014.• Management of engagement and communication strategies to ensure spirited collaboration with other departments and associates and to foster positive working relations through consistent two-way communications.

• Managed strategic and tactical initiatives related to revenue maximisation.• Managed reservations for the hotel with a total revenue target of $11.6M in 2010, $12.2M in 2011, and $12.9M in 2012.• Managed the administrative, financial and risk management of all revenue generating segments for the hotel.• Maximised market segments by recognising potential challenges and evaluating accurate solutions to ensure short-term and long-term financial goals were in line with budget expectations.• Recruited and managed the professional development of staff through performance appraisals and assisted in the succession of two Revenue Managers.• Increased operational efficiency by implementing new processes and procedures, including the maximisation of result driven task management. These included workflow, revised work schedules, reporting times and employee expectations.• Ensured all Sustainability Policy focussed on Workplace Health & Safety policies were strictly adhered to and ensure action was taken to reduce WHS incidents.