Michael Coffey Email & Phone Number

United States

Columbus, Ohio

- Assist customers in accessing information regarding their credit accounts.- Work with customers to update their billing information.- Assess late fees and finance charges for credit and payment.- Make adjustments to accounts as needed for the well being of the customer.

Columbus, Ohio

- Designed delivery routes- Supervised delivery of sensitive information .- Operated inventory scanner- Built rapport with clientele and streamlines delivery services- Operated delivery vehicles up to 25 feet in length- Conducted hazardous material deliveries

Hilliard, Oh

- Managed Member Accounts over the phone and in person- Maintained electronic and paper customer files- Operated register and managed financial payments- Conducted inventory checks and managed supplies- Maintained and cleaned equipment

Nelsonville, Oh

- Resolved customer concerns in person and over-the-phone- Operated software related to inventory, shipping management, and payment processes- Operated a call-logging and call-transferring telephone (Cisco Callmanager)- Filed claims- Operated office equipment

- Learned proper CPR techniques on land or in water- Practiced customer service skills while interacting with guests- Worked in teams with staff from all over the world- Supervised children and adults in and around water setting- Managed equipment

Criminology, Sociology

Criminology

Sociological and psychological focus Studied sociological differences between groups, deviant behavior in society, psychological factors.