Michael Colbert Email & Phone Number

United States

SME (Subject Matter Expert) for the Milestone XProtect refresh of the IPCCTV systems which includes 37 Airports and other partner hubs and connecting cities.

United States

Directory Services administrator of the United Airlines network, supporting more than 80,000 end users worldwide.

United States

Traveled to Healthcare Facilities located throughout the continental United States performing complete network refreshes which included replacing all network equipment (firewalls, switches, servers, workstations, printers, faxes, and phones), and a complete install and configuration of Domain Controllers, File and Print servers, etc.

United States

• Windows Server Administration – 2008/R2, 2012/R2• Windows Client OS troubleshooting – Windows XP/7/8/8.1• Active Directory Administration – Users, Groups, OU’s etc.• Group Policy Administration – creating GPO’s from scratch, inheritance, permissions, item-level targeting etc.• Domain Administration – Domain Controllers, Replication, Health, FSMO Roles, etc.• Virtualization – HyperV, VMWare ESXi• Networking – Switches, Routers, Subnetting & IP’s, VLAN, LAN/WAN, DNS, DHCP• Hardware – Server hardware, RAID Configurations• Terminal Services / Remote Desktop Services• Exchange Administration• Office365 & Google Apps• Troubleshooting Hardware/SoftwareResponsibilities include:• Domain and Server builds from scratch.• Management of Applications, Servers and Infrastructure at client sites.• Resolve any hardware/software issues.• Provide technical documentation.• Interact and coordinate with co-workers, clients and hardware/software vendors on complex issue resolution.• Monitor/review systems daily.• Effectively communicate with hardware technician and on-site personnel to replace or troubleshoot hardware issues.• Provision user accounts and group permissions.• Develop group policies, understand inheritance, and order in which policies are applied, logon/logoff scripts.• Research and deployment of new technology to be used for clients – examples include DR strategies, cloud based content filtering and A/V, virtualization, etc.• Conduct troubleshooting of issues associated with Remote Desktop Services, along with installing new software, pushing out policies, folder redirection and profiles.• Administer clients HyperV and VMWare ESXi installations.

United States

United States

• Designed, purchased, and assembled all Point of Sale (POS) systems and server.• Delivered desk side, helpdesk, server, and network services for 50+ seats.• Setup, configured, and managed company wide Help Desk system.• Installed, configured, and administered a file system auditor with Active Directory integration allowing company to track creation, deletion, and modification of all files and folders on the fileserver.• Administered Microsoft Exchange 2007 Server, IIS Server 6.0, Active Directory Domain, and (8) Microsoft Windows 2003 servers.• Researched and procured products for a project requiring the installation of wireless gateways on each ambulance.• Performed backups utilizing Yosemite Server Backup.• On call 24/7.

United States

• Completed assigned project consisting of replacing 72 monitors, 15 printers, 36 wireless keyboard and mice, 2 all-in one devices, and installing 18 dual monitor mounts in less than one week.• Delivered desk side, helpdesk, server, and network services for 50+ seats.• Setup, configured, and managed company wide Help Desk system.• Installed, configured, and administered a file system auditor with Active Directory integration allowing company to track creation, deletion, and modification of all files and folders on the fileserver.• Administered Microsoft Exchange 2007 Server, IIS Server 6.0, Active Directory Domain, and (8) Microsoft Windows 2003 servers.• Researched and procured products for a project requiring the installation of wireless gateways on each ambulance.• Performed backups utilizing Yosemite Server Backup.• On call 24/7.

United States

• Highly requisitioned by many clients.• First consultant within company possessing setup, configuration, and troubleshooting knowledge of Apple products.• Assigned special projects requiring skills and knowledge of advanced tools used for removing infections on workstations and servers.• Meet with clients to determine their system specifications and to understand their work practices and the nature of their business.• Analyzed software, hardware, and network requirements within a client's organization and provided independent and objective advice on how to use and implement the technology.• Designed, deployed, and tested security of wireless networks within healthcare facilities.• Implemented new workstations (Apple and Microsoft), servers, printers, faxes, and software into existing network infrastructure.• Setup, configured, and deployed network firewalls, switches, access points.o SonicWall TZ series firewalls and SonicPoint N series wireless access points.o Cisco small business routers.o Netgear switches (managed and unmanaged).• Analyzed network security to prevent and monitor unauthorized access, misuse, modification, or denial of a client’s network-accessible resources.• Installed and configured Acronis Backup & Recovery and managed libraries.• Utilized tools and methods to discover workstations and hardware causing network slowdowns and repaired accordingly.• Configured VPN connections for remote access to company network shares both client side and server side on Windows and Mac.• Performed real-time packet capturing to quickly pinpoint and resolve various application problems.• Developed elaborate documentation of client's entire network infrastructure.• Participated in a rotating 24/7 on-call IT support center.

United States

• On-site Network Administrator stationed at the Federal Reserve Bank of Chicago administrating all aspects of the Cash Departments surveillance network.• Network included 50+ Digital Video Recorders, 325+ Cameras, 25 Workstations, 1 Windows Domain Controller, and 1 Video Matrix.• Maintained all aspects of the network including cameras, servers, workstations, and switches.• Developed emergency situation strategies and fault tolerance for all systems.• Provided Tier 3 support for Federal Reserve management.• Responsible for research, acquisition, installation, and configuration of all network and server hardware system upgrades.• Conducted tours of surveillance server room and control center for high ranking military personnel, students, and the general public.