Michael Collard Email & Phone Number

Cardiff, United Kingdom

Content management system updates for clients, and training given to clients to publish web content on various web platforms. Expertise given in relation to digital marketing. Including website, email campaign and social media analytics. Advice given to companies regarding content production in both mediums of English and Welsh.

United Kingdom

• Support the Strategic Communications and Digital Team Manager with planning and developing our online digital presence both internally and externally for the Department for Economy, Science and Transport.
• Manage, develop, plan and implement delivery of the online presence both internally and externally.
• Provide advice on best web practice regarding website practice, structure, creating content and ensuring it is fit for purpose
• Work closely with colleagues to develop content for internet and intranet ahead of publication to ensure deadlines are met.
• Plan, design, create and edit both internet and intranet content in a clear and timely manner - – being willing to challenge inclusion or exclusion of content.
• Provide creative ideas and advice to colleagues on digital communications including guidance on the most appropriate channel and messages.

United Kingdom

• Managed and coordinated communication, event, PR & Campaign requirements within and complementary to the ICT and e-Business framework.
• Assisted on the delivery of the Digital 2014/2015 events.
• Assisted on coordinating and delivering pan-Wales and regional events, activities including but not limited to:o coordination of exhibitors, sponsors, key supporters and speakers from initial contact through to the.
• Coordinated and developed relationships with key stakeholders too ensure awareness and understanding of the support programme and o support delivery of the activities across the regions and o encourage collaborative.
• Developed communication and engagement channels to exploit all opportunities for the unit e.g. stakeholder events, fora, external online presences etc.
• Designed and delivered support activities for the unit.

Cardiff, United Kingdom

• Managed the strategic direction and development of wales.com and associated web sites / social media to ensure that key developments and content are in line with the international engagement agenda including the Wales.
• Developing new functionality in accordance with research (e.g. user testing/regular statistics) and requirements identified in consultation with colleagues providing service delivery for the international engagement.
• Working with others to identify and take advantage of key milestones and events which provide profile raising/campaign opportunities for Wales (e.g. London 2012: St David’s Day).Managed the delivery and updating of the.

Cardiff, United Kingdom

• Supported the Department for Education and Skills (DfES) web team in delivering a high quality communications service to the department.
• Published high-quality digital content across web and social media channels based on target audiences.
• Worked on and advising others on a range of web projects from small content restructures to new websites
• Wrote web content in plain English, optimised for the web and according to house style
• Gained an in-depth knowledge of a wide range of subjects to make informed decisions about the best way to present information to users
• Edited web content making sure it remains accurate, relevant, current and optimised both for users and search engines

Cardiff, United Kingdom

• Supported the management, development and delivery of Visit Wales’ Digital Marketing Platforms.Lead on the day-to-day delivery of an ‘always on’ marketing monitoring tool.Aggregated core marketing statistics into one.
• Managed the aggregation of data feeds from numerous marketing sources into one centralise ‘always on’ measurement and marketing evaluation tool.
• Monitored and evaluate the data and provide regular meaningful insights and recommendations to the wider marketing teams.
• Supported the Web Technical Manager in the ongoing delivery on projects related to the National Tourism Open Platform, a large scale searchable database of Welsh tourism products.
• Maintained the integrity of the data within the database and provide support for applications linked to the database. Prioritising service requests, faults and change requests calls.
• Communicated with customers on the progress and issues associated with support calls and enquiries.

Cardiff, United Kingdom

• Provided advice and guidance to content contributors to ensure that their internet and intranet content is quality assured and complies with central standards, defined DDA/W3C compliance checkpoints and Welsh Language.
• Lead on the general content maintenance for the DCELLS web presences in compliance with central standards, defined DDA/W3C compliance checkpoints and Welsh Language Scheme.
• Managed the general content maintenance for the DCELLS intranet.
• Lead on the general content maintenance for the Learning Skills Observatory (LSO) website.
• Reviewed and repurposed internet and intranet content where required to comply with DCELLS house-style and accessibility regulations.
• Migrated legacy content from one content management system (CMS) to another where necessary.

Higher National Diploma, Psychology, Ongoing

Certificate Of Higher Education, Foreign Languages, Literatures, Linguistics And Psychology

Studied Italian and Spanish at beginner level. Am now studying the 'Investigating Psychology' module. Once completed I will be awarded the.

Certificate Of Higher Education, Music Technology, 3Rd Class