The role of the US Services EcoFit Transformation Leader is to lead strategic transformation projects in the EcoFit manufacturing sites, including large-scale real estate and facility projects, focused on setting up a new manufacturing plant. Working closely with the Real Estate and Facilities team and leadership to define project objectives, create plans, and execute projects. The Transformation Leader must have experience in project management, delivering industrial projects, a working knowledge of building layout, and construction aspects. This includes familiarity with dock equipment, air handling units, HVAC systems, site electrification, building infrastructure, security infrastructure, IT infrastructure, and renovations to existing buildings.• Project Manage critical transformations for the US Services EcoFit plants; provide guidance and set expectations for the projects, working with the team to define critical goals/ milestones.• Take ownership of the Transformation initiatives; work with leadership stakeholders to set vision and provide direction to participants.• Drive process improvements and facilitate business system changes across functions to ensure customer and business success.• Ensure consistency and accountability across projects; hold regular cadence meetings; institute program and project management disciplines.• Work collaboratively across the US Services EcoFit leadership team to define and develop initiatives that progress EcoFit strategy and transformation.• Work collaboratively with cross-functional teams comprised of Safety, Real Estate and Facility, and other line of business teams to ensure successful design and implementation of a new manufacturing site.• Ensure strong communication and cadence to ensure all stakeholders and interconnected transformations work in tandem to future state.• Familiarity with industrial projects, a working knowledge of building layout, and construction aspects.

Customer Service: Greet customers in a friendly and professional manner, assisting them with their product needs. Ensure a positive shopping experience by answering questions and providing expert guidance.Sales: Promote and sell a variety of bowling equipment, including bowling balls, shoes, bags, accessories, and apparel. Suggest upsell opportunities and recommend products based on customer needs and preferences.Product Knowledge: Stay up-to-date on bowling equipment trends, new product releases, and key features of various brands. Offer knowledgeable advice on fitting, ball selection, and other technical aspects of bowling equipment.Fitting and Adjustments: Assist customers with ball fittings, including measuring finger sizes, hand grips, and offering guidance on selecting the right ball weight and style for their skill level. Perform basic ball drilling and resurfacing when required.Inventory Management: Assist with inventory control, stock replenishment, and ensuring products are displayed in an organized and appealing manner.Store Maintenance: Help maintain a clean, well-organized store environment, ensuring that the sales floor is presentable, equipment is well-maintained, and promotional materials are up to date.Customer Education: Educate customers on proper care and maintenance of their equipment, as well as bowling techniques or upcoming events.Team Collaboration: Work closely with other pro shop staff to ensure smooth daily operations. Provide support during busy periods and assist in training new employees.

● Subject matter expert who provided technical and non-technical support to field engineering and leadership teams for installations and launch of new equipment.● Responsible for ensuring key milestones and deliverables were accomplished for over 350 individual projects a year.● Led and collaborated with cross-functional groups with members from Procurement, Finance, Learning and Development, Deployment, Automation Engineering, Enterprise Asset Management, Workplace Health and Safety, and Human Resources. ● Collaborated with external stakeholder groups such as vendors, integrators, manufacturers, federal regulatory offices, and logistics. ● Led re-organization and change management of multiple teams in the Early Lifecycle Management department of the Reliability and Maintenance Engineering central business unit.● Developed and led the implementation of new design requirements that yielded a cost savings of $1.6 million due to lost labor hours per year in North American delivery stations. ● Led Reliability and Maintenance Engineering teams for 14 programs for Amazon Logistics of North America and Global Amazon Robotics. Programs consisted of 1163 projects at a value of $2.9 billion. ● Acted on the global DEI board as chair of member recruitment. Directly responsible for the increase in members by 74.5 percent.

● Led department that serviced a 1.3 million square foot facility with a staff of 30 personnel that included direct reports and on-site third-party contractors. ● Developed and led efforts to reduce maintenance backlog by 62 percent in the first 60 days during peak operations.● Supported site production by developing and implementing solutions to support site operations.● Handled multiple projects and daily activities including development of plans for departmental and site-level projects.● Ensured all safety programs and protocols were adhered to as part of the emergency response leadership team● Developed, led, and maintained departmental and site-level programs to increase effectiveness and efficiency.● Performed and provided employees with written performance appraisals including discipline and up to termination.● Performed project planning and cost analysis to develop, set, and track departmental budgets.

● Directly planned, managed, supported, and supervised field services, equipment manufacturing operations, quality testing, and training services for 100 nuclear units in 12 counties producing an annual revenue of around $30 million.● Led and managed troubleshooting, analysis, maintenance, and repair of equipment shop and field operations.● Performed audits and evaluations of requests for proposals for four business units.● Developed and reviewed claims for service level agreements for multiple products across four business units. ● Developed, implemented, and led new sources of revenue in the area of training services that increased annual revenue by five percent. ● Developed and led programs to increase production yield by lowering errors from 60 percent to less than 10 percent. ● Developed relationships with customers to grow business opportunities and strengthen relationships leading to an increase of 10 percent in unplanned annual revenue from upgrade and retrofit sales.● Developed marketing strategies and programs to grow brand awareness to lead to commercial growth.● Enforced applicable regulatory requirements to include those set by NRC, DOE, DOD, ASME, and OSHA.● Developed and led training and qualification programs on topics such as theory, installation, removal, operation, maintenance, and troubleshooting for customers and company personnel.● Developed and tracked department budgets to include the department’s profit and loss assessment.

● Managed and led shifts and teams of up to 50 operations personnel and 30 personnel from support departments of union and non-union personnel, including external contractors that supported normal and off-normal plant operations.● Managed and led teams of external contractors and internal employees to support refueling operations during plant outages while managing refuel programs and projects to support outage tasks and milestones year-round.● Developed and implemented procedures and guidelines to reduce critical path evolution during outages, improving efficiency and reducing performance time by 15 percent. ● Performed risk determination and assessments along with regulatory compliance and reported plant alignments and mitigations to leadership and regulatory offices. ● Ensured the plant remained in compliance with local, state, and federal regulatory bodies and reported variants as required per regulations and laws.

● Directly oversaw and maintained a fleet of 250 units of well-servicing equipment.● Designed, implemented, and led programs to bring periodical maintenance activities from 60 percent compliant to 95 percent compliant over six months.● Lead initiatives to raise equipment operational readiness from 70 percent to 98 percent in over three months.● Designed and led actions to reduce maintenance backlog by 90 percent over three months. ● Development procedures and standards to increase technician readiness and preparedness while in the field and while on standby at the main shop. ● Developed training and audit programs to increase federal compliance activities while reducing error rates from 80 percent to less than 10 percent.

● Managed and led teams of up to 75 naval and non-naval personnel for programs and projects of engineering operations, maintenance, test programs, troubleshooting, repairs, safety testing, and quality at divisional, departmental, and command-wide levels. with emphasis on procedural compliance, standards, and safety.● Managed and led programs and projects to include initial construction, overhauls, quality assurance, media changes, morale and welfare, and upkeep. ● Regularly attended and led the engineering department and command-level production and program meetings.● Increased overall effectiveness of multiple programs to include new ship construction, overhaul projects, upkeep periods, and normal operations on a division, department, and command-wide level. ● Performed risk analysis to provide mitigation solutions and strategies at department and command levels on issues dealing with reactor safety, maintenance quality, operational readiness, and project timelines● Developed and led new training programs in the areas of engineering, quality, and safety at the divisional, departmental, and command-wide levels.● Consulted on the design of new vessel development from engineering, maintenance, and operational scopes. ● Developed engineering and maintenance plans to include weekly, quarterly, and annual schedules