• Developed and executed a comprehensive business strategy for an allergen-free baked goods company, leading to successful launch and growth in 50+ major supermarkets.• Managed day-to-day operations including production, inventory, and customer service to ensure efficient delivery of high-quality products.• Leveraged innovative marketing tactics to expand customer base and secure partnerships with major supermarket chains.

•Owned and maximized operations management, sales performance, and net and gross profit for two ShopRite locations.• Exceeded the net profit goal of Newark & Brookdale ShopRite for 4 consecutive years.• Championed the successful completion of a major store remodel, yielding an additional 15,000 sq. ft. of retail space.• Generated and analyzed efficiency reports on labor, sales, and gross profit to inform and execute a successful sales strategy, resulting in accelerated sales performance.• Defined, implemented, and revised operational policies and guidelines to drive organizational efficiency.• Liaised with departmental heads to develop financial plans and execute company-wide operational budgets.• Tracked revenue margins and conducted budget reviews to maximize profitability.• Oversaw and optimized payroll, expenses, shrink, merchandising, hiring, and training at both stores.• Evaluated and improved business procedures to align with organizational objectives.• Managed procurement processes and coordinated product and resources allocation.• Monitored and enhanced customer support processes to maximize customer satisfaction.• Cultivated and managed relationships and agreements with external partners and vendors.• Supervised and trained staff, providing constructive feedback and action plans to develop a high-performing team.• Developed and executed new growth directives to drive the organization forward.• Cultivated a company culture that emphasizes empathy and accountability.• Executed QA Audits and Steritech walkthroughs to ensure operational excellence and compliance with safety regulations.

• Created and implemented Efficient Retail Operations program with BCG consultants resulting in 100 million in savings for ShopRite• Creating a modern day culture around waste and labor inefficiencies while motivating and creating great relationships at store level• Identifying high waste products, processes and sources of labor inefficiency at store level• Equipped departments with tools, data and analytics that more closely align production with customer demand• Empower and collaborate with department managers to drive results and hit their targets efficiently• Encouraging an open dialogue around waste, fullness and ordering expectations with data driven reports to reduce shrink and capture labor inefficiencies• Improved store operations that led to fresher product, customer satisfaction and store profitability • Driving upstream initiatives to better deliver quality, operations and communication to entire co-op• Implementing a clear action-plan of merchandising product in today’s market with data driven reports

• Developing and maintaining contacts with major customers within region and actively participating in major selling situations including creating sales pitch and owner presentations• Overseeing accounts and growing sales within New York territory • Communicating company direction and focus retail selling efforts to align with company initiatives.• Conducting quarterly sales vs. plan analysis and adjusts sales activity and account priority accordingly• Providing account status updates including performance, recent account activities, challenges and other relevant topics as requested. • Proactively identifying new opportunities to grow business within Long Island area

• Maximizes sales growth potential for assigned territory by implementing competitive sales techniques• Maintains quality relations with assigned accounts to increase base and sales volumes.• Creates and presents proposals and new programs to effectively meet specific customer needs.• Utilizes company leads to expand customer base to acquire new contacts and accounts.• Completes and submits daily service logs, weekly updates, and customer activities.• Processes accounts receivables for each assigned store

• Responsible for employees well-being within the workplace • Advocating all customer related issues within the store• Managed financial budgets, sales reports, POS systems, price change audits, movement reports and historical OOS reports.• Overseen logistics of prepared foods bar and conducted PNL• Conducted UPC counts on a monthly basis to insure accurate inventory levels• Planogram aisles and department resets• Execution of weekly planners and commitment books• Reconciliation of departmental of store inventory, resets, and merchandising.• Implemented and developed training programs for Front end, Scanning, Customer Service - WIC Certification, monthly produce exercises for company• Co-ordinated & created New Hire Orientation and processed hiring kits for over six hundred employees for ShopRite of Timonium, MD - ShopRite of Greater Morristown, NJ and ShopRite of Union, NJ