Responsible for managing the technical relationship with some of North Americas largest manufacturers and software companies.Co-ordinating an extended team of over 40 specialists to solve high value business challenges such as Sales team effectiveness, manufacturing forecasting and Service Excellence.Solutioning and demonstrating business value of end to end customer journeys for multi-billion dollar enterprises by bringing the power of AI+DATA+CRM together to improve customer experience.

Managed the technical relationship with leading enterprise customers based in Arizona. These customers lead their industries in Online Tertiary Education,Self Transport and Storage, Waste Management and Mining.Responsible for gathering strategic business objectives and designing and demonstrating the value of Salesforce solutions to meet and exceed the objectives. As a Salesforce multi-cloud specialist I am responsible for delivering wholistic solutions while engaging extended team members with deep expertise in enterprise architecture, technical architecture, product specialization and industry expertise.

As a Certified Salesforce Consulting Partner I was responsible for ensuring the success of Salesforce customers by managing every step of the software implementation process.My practice is 100% Salesforce focused and specialized in the implementation of Sales Cloud, Service Cloud, Salesforce CPQ, Advanced Automation, Data Migration, Product Training and Admin Support.I covered a number of industries such as Health Care, Software, Human Resources and Agriculture.Managed every aspect of the business as a boutique practice offering specialized Salesforce implementation and support services.

Lead multiple concurrent consulting engagements and manage customer relationships with both business and technical client resourcesMap functional requirements to Salesforce features and functionalityPerform detailed analysis of client business requirementsDetermine best practices on solution positioning and deliveryWrite proposals and standard project management documentsCreate implementation project plansPerform system configuration on force.com platformPrepare and deliver End User trainingComplete data migration using basic salesforce.com migration toolsManage technical team(s) in integration or custom salesforce.com development

Act as the conduit between the businesses software users and the technical software world. By translating these requirements I am able to manage the development and configuration of Enterprise software to increase the value of their organization. Demonstrate the value of Apttus products such as CPQ, Contract Management and X Author in concert with the Salesforce Platform to the Enterprise market. Delivery method is via product presentations and demonstrations.Build solutions on the Salesforce Platform to extend current products and build new applications and features.Re-invest in the firm by:Re-engineering and implementing internal processes to improve efficiencies and quality.Developing new functionality and process efficiencies in our product demonstration environments.

• Built profitable +$2M business supplying key industrial construction and infrastructure projects throughout Australia.• Implemented dynamic marketing plan resulting in an increase in sales from ~300K to +$2M in the first 4 years• Increased number of international and local suppliers from 3 to 30+ and the number of products sold to 1400+• Delivered new product presentations to professional engineers throughout Australia

• Researched, formulated and implemented marketing strategies for engineering and technical companies. Bridged the communication and conceptual chasm between marketing and engineering.• Developed new service business within a product supply business in the hydraulics industry. Increased company sales force resulting in ~$1.5M additional revenue for the company. Key client in the hydraulics industry with +20M dollar revenue, multi-site nationally, +50 employees

• Established a gym wear, swim wear and dance wear retail store as a destination store for the fitness industry selling unique and specialized active wear.

Nationally recognized multi-site Wellness Company providing health and fitness training, activewear, retreats and advice for people from first time exercisers to professional athletes.• Designed and implemented a dynamic fitness business model and marketing plan that netted 100 personal clients in first 12 months.• Grew business to include 4 trainers providing training in 3 fitness centers as well as selling a range of home fitness products and branded clothing and operating fitness retreats. • Wrote and taught a successful “Exercise and Figure Correction” module at Australia’s Ella Bache School of Beauty Therapy.• Achieved industry recognition when Body Exchange was recognized by the Fitness Industry Association of Australia as a benchmark and business model to show what success could be achieved with a personal training business.