Michael Conrad Email & Phone Number

Cleveland, Oh, Us

Cleveland, Oh, Us

Led an organization of 15+ managers, engineers, and analysts across 4 teams within Infrastructure & Operations (Cloud Platform, Container Platform, Cloud Enablement, FinOps). Managed vendor relationships and facilitated procurement activities for cloud hyperscalers and marketplaces (Azure, OCI, AWS, GCP). Purposefully designed organization to enable implementation and sustainability of Agile practices. Directly participated in I&O architecture and engineering activities.

Cleveland, Oh, Us

Manager of the Infrastructure & Operations Cloud Enablement team and leader of the Cloud Center of Excellence. Responsible for building a team of cross-functional cloud architects, engineers, analysts, and program managers to enable and evangelize cloud computing capabilities (SaaS, PaaS, IaaS) across the enterprise. Managed relationships with cloud hyperscaler and tooling vendors, implemented foundational infrastructure and governance for the Microsoft Azure platform, developed the Cloud Intake Process for raising visibility to new cloud applications, introduced IaC tooling and patterns, and implemented FinOps capabilities for cloud platforms. Managed relationships with internal partner teams in the Cloud CoE including Enterprise Architecture, Cyber Security, and Network.

Owner and Operator of Ivorystack LLC. Provided consulting and contracting services across areas of Cloud, DevOps, and Data to three growing healthcare startups in the Northeast Ohio area.

Cleveland, Oh, Us

Leader of the Data Intelligence and Central Operations Teams responsible for data analytics platforms (Periscope, Metabase) and foundational infrastructure supporting the OnShift software portfolio (AWS, IBM SoftLayer. Linux, Networking, PostgreSQL, Terraform, Ansible, New Relic APM, Grafana/Telegraf/InfluxDB, Jenkins). Responsible for setting technical direction, communicating with the business and senior leadership, performing lead platform engineering tasks, and participating in employee hiring, performance, and budgeting activities in partnership with the Director of Infrastructure.

Cleveland, Oh, Us

Lead Database Administrator for transactional and analytics PostgreSQL cloud databases supporting multiple SaaS healthcare applications. Responsible for managing the full technology stack for database systems including cloud platform, infrastructure provisioning, OS configuration management, DMBS runtime, backup and recovery, disaster recovery, monitoring, performance tuning, replication, ETL, data modeling, and release management of schema migrations. Responsible for platform architecture and engineering activities within the DevOps engineering team, including cloud platform management, cloud and server infrastructure (physical and virtual), networking, security, IaC, configuration management, automation, monitoring, disaster recovery, CI/CD, and release management. Participated in hiring, performance, and budgeting activities in partnership with the Chief Product Officer.

Cleveland, Oh, Us

Technical Oracle, Microsoft SQL Server, and MySQL Lead for Global Supply Chain database environments. Responsible for standardizing and automating infrastructure activities for database systems including OS configuration management, RDBMS installation, upgrades/patching, backup and recovery, clustering, monitoring, performance tuning, and networking.Led several key projects including technical design and migration of 50+ WMS/MES Oracle databases from HPUX to Linux/Vmware, Data Warehouse migration from HPUX to Oracle RAC/Vmware, Data Warehouse/Order Management unicode conversation, Historian migration to Oracle Exadata, Oracle APEX implementation, Oracle Enterprise Manager 12c implementation, Rundeck implementation, OID implementation for TNS Names resolution, and MySQL implementation for CRM and infrastructure monitoring tools.Supported key Supply Chain database systems across Planning, Transportation, Formulation, Data Warehouse, BI, WMS, MES, IoT, Order Management, Safety, Trade, and Finance. Participated in hiring activities in partnership with Supply Chain IT Management.

Cleveland, Oh, Us

Oracle, Microsoft SQL Server, and MySQL Database Administrator for Global Supply Chain systems. Responsible for supporting all systems in areas of infrastructure provisioning, configuration management, RDBMS installation and management, backup and recovery, performance tuning, and data migrations.Led several key projects including the redesign of our Oracle DB backup and recovery strategy to leverage incremental-merge, migration of database systems from KVM/Xen to Vmware, and evaluation and execution of our database upgrade strategy to Oracle 12c.

Cleveland, Oh, Us

Systems Engineer responsible for supporting key Supply Chain infrastructure systems including physical servers, networking, VMware vCenter, VMware ESXi, VMware Site Recovery Manager, Windows Server, and Citrix. Primarily responsible for supporting Hyperion environment including infrastructure, data restoration, performance, and availability.Key projects included upgrading to VMware vSphere/ESXi 4, physical/logical installation of 20+ Dell servers across primary/DR data centers, implementation of VMware Site Recovery Manager/integration with EMC VMAX, migration to VMware distributed switches, Siemens Contact Center implementation on VMware, implementation of Windows Clustering with Microsoft SQL Server, and evaluation of VMware VDI.

Cleveland, Oh, Us

Professional Apprentice for the Enterprise Services Data Media team within Corporate IT. Responsible for managing backup and recovery tools and processes across enterprise systems. Performed administrative tasks leveraging Symantec NetBackup, Backup Exec, Novell NetWare, tape drives, and enterprise tape silos.Key projects included leading the remediation of recurring sev1 recovery tickets, participating in platform upgrades, and improving/following standardized customer support processes.

Akron, Oh, Us

Technical consultant across areas including server management, workstation management, networking, security, productivity, and ColdFusion development.

Cleveland, Ohio, Us

Technology Coordinator of Educational Services responsible for ASP web development, graphic design, computer lab administration (40+ workstations, imaging, networking, OS management, software installation), and assisting with educational programming for in-person technical training sessions (SMART Boards, Palm Pilots, Microsoft Office, etc.).

Bachelor Of Science (B.S.), Computer Science

Computer Networking Technologies