Michael Cooke work email
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My passions in life include dogs, cats and hospitality! I started out as the neighborhood dog walker, but after I earned my management degree, I gained ten years of experience in Hospitality Management. I am currently the General Manager of The Pawington in South San Francisco where we provide the best boarding, day care and grooming services for Dogs and Cats!
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General ManagerThe Pawington Jul 2022 - PresentThe Pawington is a Luxury Pet Hotel that provides Day Care, Boarding and Grooming services for dogs and cats! My responsibilities include Team Development, Sales, HR, Payroll, Scheduling, Inventory and Planning for future developments and initiatives. My main goal is to create a paws-itive work environment where our team can grow and develop into the leaders they strive to become. -
ManagementWag Hotels Oct 2013 - Jun 2022Sacramento, Ca, UsWag Hotels is a luxury pet hotel that provides unique experiences to customers and their pets. This company is expanding it's client base and opened its fourth hotel in California. I am the Operations Manager. My main focus is maintaining a clean, safe and happy environment for our guests and the staff. -
General Manager Of San FranciscoWag Hotels Nov 2020 - May 2022Sacramento, Ca, UsI am the General Manager of Wag Hotels in San Francisco! My overall role is to lead the company's operation to grow over prior year numbers and achieve goals of profitability. Managing labor costs and other expenses to meet Profit and Loss goals is crucial to my role. Another key area is fostering a culture of customer service. To be successful, I will develop my team of managers, and associates at all levels within the hotel. I will hire, recruit and retain talent in the San Francisco hotel. An additional aspect of my role is working with the executive team to develop new policies and initiatives. I will also execute existing policies as written.
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Pet TrainerTails Up Pet Care Aug 2013 - Oct 2013I learned how to operate a profitable company in the pet care industry. My work at Tails Up Pet Care included training and supervising packs of dogs. I speculated the short term and long term costs, revenue models, customer turnover, and other variables that impact profitability. I strengthened my customer service and dog handling skills.
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OwnerMike'S Pet Care Jul 2013 - Oct 2013I provided pet care services to clients in the bay area. I gained customers through my website (mikespetcare.weebly.com), through craigslist and by referrals from happy customers. My services included dog walking, dog training and overnights with dogs and/or cats. I capitalized on my creativity by designing my own logo and business cards. Through this process I became aware of the funds necessary to start a company. I created break even models and kept track of my revenue and expenses.
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Management OfficerSanta Clara University Management Association Apr 2012 - Jun 2013I create plans for our association, in addition to managing our internal creative needs. For example, I was in charge of making our logo and organizing networking events for Santa Clara students.
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Pet TrainerEntrepreneurship Jan 1998 - Jan 2012Trained and cared for a variety dog breeds. Advertised my services by distributing business cards. Grew my business from 2 to 15 repeat-business customers. Expanded the business by offering additional services such as home-stay, to accommodate for my clients’ needs
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Pet Care Specialist And Guest Service AssociatePetsmart Jul 2008 - Jun 2009Phoenix, Arizona, UsPromoted product specials while interacting with customersAssessed pet health: examined pets for injuries, infectious disease or parasites. Communicated with both Pet-Care specialists and Guest Service Associates to coordinate efforts and increase efficiency -
High School Mentor (Volunteer)Gunn High School Jun 2007 - Oct 2007Mentored Gunn High School students with cognitive and physical disabilities. Assisted students with art projects and daily living skills.Honed my communication and interpersonal skills though teaching in a challenging environment
Michael Cooke Skills
Michael Cooke Education Details
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Santa Clara UniversityManagement -
Foothill College
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Henry M. Gunn High School
Frequently Asked Questions about Michael Cooke
What company does Michael Cooke work for?
Michael Cooke works for The Pawington
What is Michael Cooke's role at the current company?
Michael Cooke's current role is General Manager.
What is Michael Cooke's email address?
Michael Cooke's email address is m.****@****els.com
What is Michael Cooke's direct phone number?
Michael Cooke's direct phone number is +141587*****
What schools did Michael Cooke attend?
Michael Cooke attended Santa Clara University, Foothill College, Henry M. Gunn High School.
What skills is Michael Cooke known for?
Michael Cooke has skills like Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Event Planning, Spanish, Social Networking, Hospitality, Hospitality Management, Sales Management, Public Speaking, Microsoft Powerpoint.
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