Michael Coppock Email & Phone Number

Aspiring novelist. Self-published first novel Fractured, a crime and character drama examining depression and how it affects those around us. Writing my second novel, the first in a fantasy series.

Folsom, California, United States

Manage the Developer Relations Technical Solutions team. We act as the operations team in charge of data quality, game build management and game readiness:Ensuring games run well on Intel client graphics and processors at launch, run a weekly meeting with technical, business, marketing stakeholders discussing game status and updates and ensure teams are aligned and manage/own the list of upcoming titles.Manage game builds, tracking chain of custody and security of partner’s IP. Build and maintain relationships with central QA teams at AAA gaming companies and third party QA companies. Track data quality in Salesforce for team, work with Developer Relation Managers making sure data is up to date and accurate so all teams can make informed decisions.

Folsom, Ca

Created and ran the Plays Great on Intel Program that enabled games on Intel integrated Graphics. Partnered with top Quality Assurance labs in the industry to validate games, provide testing knowledge assistance and services to game developers. Devised the concept, test plan, expansion plan, process, budget and all other aspects of the program.Marketing Manager for Indie game developers. Supported indie developers with sales and marketing through the Intel Game Dev Program's many GTM activities. Find the best options for each developer and create a launch plan. Developed new audience acquisition benefits for developers to help educate consumers about their game. Drove all the non-technical content creation for syndication and Intel's Game Dev program site. Content for both game developers and consumers. Content took the form of success stories, game/developer spotlights and a marketing e-book that helps developers learn the best methods to market and sell their game. Team with external industry partners to find goal aligned activities for game developers. such as getting content for game developers syndicated on Intel partner sites like Unity, Dolby and GreenManGaming. Demo Manager for game developer facing events GDC, and Siggraph. Lead the demo team, demo section and all on site activities and planning.

Folsom, Ca

As the Technical Marketing Engineer for Achievement Unlocked (Intel game developer program) I play a key role in assisting game developers succeed on Intel powered devices. Writing articles and blogs about game and graphics technology for the Intel Developer Zone (see publications section for some of my work). I have had multiple articles and blogs in the top 10 most viewed and engaging list each month on the Game Developer Zone. Also helped design and create pages for the game developer zone by writing copy and working with the web team some examples are GDC and Siggraph event sites, program hubs, and partner landing pages. Monitoring the Intel Developer Zone forums for any game developer reported issues or questions. Answering said questions and ensuring any driver issues are investigated by the driver team and fixed appropriately. After taking over the forums I streamlined the process, and helped increase traffic 100%. Teaming with external industry partners to find goal aligned activities for game developers. such as getting content for game developers syndicated on Intel partner sites like Google and Unity. Working on event demos and talks together. As one of the leaders of the effort helped create the process, goals. Resulting in partnerships with key game engine, art creation and audio companies. Help plan demos and give talks at game developer facing events such as GDC, Unite, IDF, and Siggraph. Created and run the Intel Game Quality Assurance Program that evangelizes the importance of QA in the game development process. Partnered with top Quality Assurance labs in the industry to provide testing knowledge assistance and services to game developers. Additionally created a test program for game developers. Test and enabling their games on Intel graphics and if playable the game developer can participate is several marketing programs. Devised the concept, test plan, process, budget and all other aspects of the program.

Folsom, Ca

Sabbatical coverage for an Application Engineer ending late September 2014. Using the Intel Graphics Performance Analyzer tool to investigate low performing games from developers Intel has no relationship with. Then reporting the analyses results and any issues (if it is in the game) to the developer. Also writing case studies, white papers, articles and blogs about game and graphics technology for the Intel Developer Zone. Monitoring the Intel Developer Zone forums for any game developer reported issues or questions. Answering said questions and ensuring any driver issues are investigated by the driver team and fixed appropriately.

Folsom, Ca

Led the validation team for the pre-release game enabling project. This included supervising pre-release game testing and reporting, tracking and driving resolution of game issues, also communicating results to internal and external stakeholders. Led an execution team of 5-10 technicians and was the lead coordinator across 4 labs in 4 GEOs. Standardized configurations, test methods, and reports, and also created and piloted a new Game Experience process to rate (subjectively and objectively) game user experience on Intel Graphics. Improved reporting by adding new metrics such as GPU/CPU utilization, frequency, and power efficiency. This data helped quickly identify bottlenecks for low performance games or Intel SKUs. Created and chaired the Game Issue Steering Team where we coordinated debug efforts between Driver Developers, SSG/ISV, and validation teams to track and drive key game functional issues. Ensured key issues were fixed and checked in to public driver releases. Including getting beta drivers to the public for major game releases. Key contributor on the Press Kit Product Development Team. Developed test plans to cover popular games and games used by the tech press for review. Coordinated with his team to cover multiple drivers for several press kits from low power ultrabooks to high end desktop systems. Provided a list of known issues for the kit documentation, driver recommendations, and helped drive changes in the driver to further improve Intel’s gaming story.

Folsom, Ca

As a Validation Component Owner for D3D 10.x my responsibilities included planning D3D 10.x test coverage, game test development, graphics test debug & chairing the Application Compatibility Workgroup. Developed tests for both gaming and Microsoft WLK. Used an in house automation tool to develop game and SDK tests. Decided which games to use based on game/driver technology. Analyzed new releases of the Microsoft WLK and applying changes in the D3D 10.x tests and test cases. Created test procedures and decided test coverage for production and engineering drivers’ based on fixes and enhancements checked into to each driver. Also supported the test team with any test issues or technical questions.

Folsom, Ca

As a Validation Technician Lead in the Test Operations Early Test Model (ETM) Group responsibilities included planning/coordinating test execution. Also debug of issues, filing sighting/bug reports.Planned & coordinated ETMs. Planning included preparing the test request. Creating the test grid, submitting automated test requests, and analyzing results. Handling any issues the testers encountered, interfacing with developers, updating the database and sending a final report to all key individuals.Led the power on testing new Intel Chipset. Worked closely with the Project Manager and the VCOs planning what driver components could be testing and resolving issues both technical and administrative. Sent out detailed daily status reports, helped manage the test grids and informing the team members of any problems or updates. Guided the direction of testing based on data from the PM and VCOs.

Folsom, Ca

Validated a new mobile chipset, this involved running retail applications and games plus in-house tests/benchmarks to ensure product operates within specifications and checked for any design flaws. Charged with ACPI testing under Linux; was unable to get a working ACPI enabled kernel in Red Hat Linux 9, and had to compile several different versions but none worked. Moved on to SUSE 8.2 which has the ACPI capable 2.40.2 kernel, unfortunately it is not fully implemented and was forced to compile the kernel again with the correct modules and features enabled. Had a failure with ASX encoded media files, researched ASX file and found that ASX media files are really metafiles (URL pointing to the location of a WMV, ASF, AVI, MPG file) and not an actual media codec. Found how to trace the source codec (WMV), a WMV failure existed and was able to combine, debug and close both issues.

Folsom, Ca

Characterized failures and gathered product dependency and independencies when issues were found. Once the root cause of the failure was discovered filed, as necessary, a ‘sighting’ that was sent to the appropriate developer.Received first stepping of a new chipset for validation when the debug team was reduced to one. Ramped up on the new technology within one week and handled all debug activities/meetings. Verified that all bug fixes found on a chipset existed on a new chipset design. Accomplished on a tight schedule and discovered several fixes were in fact incorrect.Received a new mobile chipset during the holiday season when most of the team was on vacation. Took on the complex task of validating AGP on the new technologies, while handling debug for the group.

Santa Clara, Ca

Member of the IP Services SE Help Desk; a group of corporate-based Systems Engineers who assisted engineers in the field with pre-sales technical support for the Shasta BSN Product. Answered technical questions, reiterated information back out to field assisted with setting up conference calls with corporate resources. Clarified technical issues with other groups, assisted in getting answers to RFIs and RFPs. A commitment was made to a client that the product could do something it was not designed for. The Engineer needed to present a way to make the product fit into the design by the next day. Worked with several Engineers’ and created a network design that met the client's needs.A Systems Engineer received a RFP from a field SE that was due in three days and yet to be started. Organized the members of the Help Desk and completed the RFP on time for submission to the client. The Engineer in charge of designing our test lab was having difficulties creating an IP Address scheme for the lab. There was much debate among the team but no solution was agreed upon. Created an IP Address scheme that was acceptable to all parties involved.

Folsom, Ca

Created automated tests by scripting in Visual C. Researched new video, sound, and game technologies and decided on the benefit to adding them to the test suite. Created in depth technical presentations; then lectured in a class or staff meeting environment.Created a new type of hardware analysis called “Performance and Feature Analysis”. Developed the methodology for video cards, proposed the testing to the proper group, and provided sample data.Brought in the Winbatch automation tool utilizing the WIL language. Learned the language and successfully integrated it into the current testing environment. Quickly developed the ability to use Visual Test and applied this knowledge to automate several tests used heavily by the validation team.

Folsom, Ca

Tested Intel’s microprocessors and chipsets, this required following a detailed plan that involved assembling computer systems using specific components and debugged all failures As team lead developed test plans and team objectives. Supervised the validations and ensured schedules were met with quality results. Trained new employees and developed an inventory control system for teams test equipment.Created a team to validate new products. Supervised several technicians, developed detailed test matrices, a weekly reporting structure, and coordinated test execution.Worked on initial preparations for team to take over debugging of a key processor. Integrated into the team late in the preparations and inside of two weeks was up to speed on the current activities and reproducing failures using the outgoing group’s procedures and database.Quickly learned the Tektronix DAS and scope then applied the knowledge during the resolution of a key Packard Bell problem that forced the company to shut down production lines.

Bachelor Of Applied Science (B.A.Sc.), Physics/Math, Magna Cum Laude

Associate Of Arts And Sciences (A.A.S.), Electrical And Electronics Engineering