Michael Coveney Email & Phone Number

Las Vegas, NV

• Closed the store ensuring it was spotless and all the meats and veggies were properly refrigerated
• Greeted each customer with a smile and interacted with them to provide them with the exact sandwich/salad they desired

Colorado Springs, Colorado Area

• Brought positive energy to my surrounding athletic community and would constatnly go the extra mile to ensure the vitality of triathlon remained strong through living a sustainable healthy and active triathlon friendly.
• A champion who knew how to push myself and accomplish my goals while also inspiring my surroundings and encouraging others to become more active
• Personally trained athletes and setup 6 month training plans that gradually increased the athletes fitness level so they were adequately prepared and tapered to compete in their first Ironman

Las Vegas, Nevada Area

• Facilitated customer purchases
• Went above and beyond the customers expectations to provide excellent customer service
• Maintained a neat and tidy fully stocked salesfloor

Las Vegas, Nevada Area

• Ensures that all team members are actively providing excellent guest service, follows guest consultation and ensure that budgeted sales are met or exceeded
• Reach and maintain established goals for revenue, sales, expenses and refunds at the kiosk/store
• Leading the guest service and sales effort at the kiosk/store and resolving guest’s complaints or inquiries
• Maintaining a very strong knowledge of company products and serving as a guest service champion
• Recruit, interview, hire and train all team members
• Assuring that the kiosk/store is adequately staffed at all times by qualified team members who have successfully completed the recruiting and onboarding process including reference checks

United States

• Advanced communicator and cultivator of key relationships with all levels of personnel, executive managers, and clients.
• Integral in assisting with day to day store operations
• Orchestrate harmonious customers relations

New York, New York

*Surpassed sales quotas while providing friendly and efficient customer service*Organize events to cultivate customer relationships and optimize sales*Established and maintained effective working relationships with associates and customers

Washington D.C. Metro Area

*Motivate sales associates to achieve goals with monthly performance reviews and lead by example *Communicate proficiently and develop key relationships with all levels of personnel, executive managers, vendors, and clients*Expand clientele by working with Public Relations Manager and attending functions, which has allowed me to build many relationships.

New York, New York

*Generated sales through delivering exceptional customer service, executing Turnbull & Asser standards, and maintaining an impeccable sales floor*Practiced superior sales and promotion techniques in the made to measure and bespoke department of both shirts and suits*Assumed the responsibility for ordering hosiery, sleepwear, and outerwear

Bachelor'S Degree, Sociology / Criminal Justice, Gpa (On 4.0 Scale): Major: 3.5 Cumulative: 3.5

Activities and Societies: Honors: Dean’s List, Alpha Kappa Delta (AKD) – International Sociology Honors Society

Education record