Michael Cox Email & Phone Number

Schaumburg, Illinois, US

Chicago, IL, US

• Established new management systems to track teammate contributions to raise individual accountability and increase transparency to upper management.
• Managed day to day operations of sales activities that drove average revenue of over $1M in sales a month, leading to a projected yearly sales record of over $12M for 2023. A 9.8% increase in revenue growth YoY.
• Coached team to effectively utilize new sales tools to increase follow up, leading to a growth in close rates to 35%.
• Developed sales strategy to identify important customer profiles that lead to an expansion of sales through increased penetration of the current portfolio while concurrently establishing footholds with new customer.
• Created new service structures to meet customer demand that added an additional 110K a month in revenue.
• Supervised customer interaction that reduced response time to under an hour while increasing customer satisfaction.

Schaumburg, Illinois, US

• Collaborated with team leads from multiple business units as part of a managerial task force that drove the occurrence of unfit product instances throughout the entire organization down by 34%.
• Devised new team FY beta actions that would directly contribute to a strategic growth model of 59% YoY and a forecasted growth rate of 26% YoY.
• Maximized teammates contributions to the team by cooperatively strategizing with them to implement KPIs that leveraged their strengths and interest.
• Leveraged JIRA to ensure team and individual project progress was effectively tracked to secure on time delivery.

Schaumburg, Illinois, US

• Captured 1K+ new targeted warm leads by attending several different industry trade shows for use in future sales and marketing actions that increased the number of daily average customers to the website by 23% YoY.
• Crafted 15+ targeted e-campaigns to new and existing customers by collaborating with the marketing team to highlight new product development that generated 6 figures of revenue.
• Wrote 20+ white papers for online and print publications with targeted marketing implementation, which helped to raised awareness and establish Misumi as a thought leader in the market.
• Increased online traffic to specific brand/product pages using paid search tools like PPC marketing and Google shopping to gain an ROI of over 6x.
• Undertook task to improve the searchability and findability of products and brands on the company website to improve SEO that resulted in an increase in page views by 28%, and page view to cart ratio by 78% YoY.

Schaumburg, Illinois, US

• Committed to growing Misumi’s presence across several vital, global industries by helping to launch the company's distribution arm in the North American marketplace through development of a robust product offering of.
• Negotiate favorable purchasing contracts with many key OEMs and distributors to strategically fill gaps present in the company’s product offering.
• Grow strong relationships with vendors to increase sales revenue, improve brand awareness and better each other’s position in the market.
• Cultivate forward facing customer relations by listening and responding to their pain points, helping to streamline their operations and minimizing lead times on essential products.
• Develop web pages using Misumi’s web platform to target customer purchasing preferences for any one of the sextillion products available on the e-catalog world-wide.
• Supervised an international team from the US, China, and Japan translating Misumi’s 2,000 page electrical and wiring components catalog from Japanese to English for global distribution.

• Grew 100+ leads into customers by solving their manufacturing problems, through collaboration and identification of the best product and process to maximize end results.
• Conducted on-site evaluations of customer’s operations to cultivate the best fit solutions for their needs.
• Formulated a new product for a customer’s unique need, and developed a corresponding SOP.
• Initiated market research to better strategize our product’s initial position against competition.
• Promoted brand awareness for new products, in a small team environment, by developing a website, presenting at trade shows, and contacting local businesses

• Actively perused prospects which increased the club’s membership and revenue.
• Communicated with trainers and members to facilitate scheduled times for personal training.
• Motivated members to accomplish their fitness goals by helping them tailor their workouts so as to maximize their effectiveness.

Marcy-l'Étoile, Auvergne-Rhône-Alpes, FR

• Tested and inspected Vitek2 card lots to ensure a streamlined quality control process.
• Ensured that the microorganisms needed for testing were properly sub-cultured and available.
• Created and pipetted microorganism slurry solutions used during card lot testing.
• Reviewed both Base Broth and Device History records in order to ensure that products released were manufactured according to current GMP procedural and regulatory standards.
• Worked with others in a team environment to promote a positive, effective, and safe environment.

• Conducted media sampling of 10+ sites throughout Indiana to evaluate levels of contamination for the Indiana Department of Environment (IDEM).
• Evaluated current and historical analytical data for trends and their potential impact upon each site and the surrounding environment.
• Conducted quality assurance/quality control evaluation of samples analyzed using a mass spectrometer in accordance with USEPA and industry standards.