Michael Coyle Email & Phone Number

United States

Manage company network devices with minimal to 0% downtime. WAPs, ISPs, Firewall, Switches and Routers.

Louisville,Ky

Audio, Video and Event Production/Planning

United States

From conveyor and sortation to software and robotics, MHS brings together the best-fit package of material handling technologies to optimize your warehouse.

Louisville, Kentucky Area

RCS Communications is the full service Wireless Communication Systems Provider throughout Louisville, Lexington, Central Kentucky and Southern Indiana. RCS is a Motorola authorized Two-Way radio dealer specializing in the sales, service, rental and installation of Two-Way radios, pagers and wireless communications systems.♦ Provide technical support and guidance for internal -RCS and external customer♦ Provide Network Management for Internal Associates and External Customers♦ Create/Disable Users and End-Users via Active Directory and Microsoft Exchange for Internal Associates and External Customers ♦ Manage 5-10 Servers on our network♦ Manage 40-50 External Customer Servers♦ Manage Printers, Scanners that our on the network♦ Manage MSS21 System, troubleshoot and resolve any user failure or print, pdf or scanner failure.♦ Conduct “Monthly Primitive Maintenance Check”.-Which includes but not limited to Checking any and alarms in Event Viewer, review all logs, check HDD space, run antivirus, check for any updates. ♦ Troubleshoot network performance issues and create and maintain file notes. ♦ Load antivirus for internal-RCS associates and external customers♦ Review and Monitor Data Storage for internal associates and external customers ♦ Program Servers for network connections via modem, router, switch and firewall♦ Program Road Tech’s Panasonic Toughbook’s with various programs as updated versions come in (Kenwood software, Motorola Software etc.)♦ Manage and filter our SPAM via our mail-foundry server♦ Respond to Dispatch Email queue(acknowledge, investigate and resolve internal/external)♦ Maintain contracted 911 dispatch Rescue-STAR system, repair any cards, ac/dc power adapters, replace fan units, research and resolve an y alarms within the SMART app♦ Program mobile/portable radios via Motorola XRC, XRT

Louisville, Kentucky Area

Creative Strategies creates software and technology systems helping our clients compete at any level. Accu-flo is a server-based medication administration system designed for use by pharmacies serving assisted living, long-term care, rehab, and correctional facilities. The software automates the process of administering, documenting, and re-ordering medications and treatments safely and efficiently.• To provide top notch support to the end users and Partner Pharmacies regarding the Application, Connectivity, Setup both Software and Hardware and Order issue.• Manage user accounts, permissions and shared resources• Setup, maintain, and troubleshoot VPN connectivity with contracted Pharmacies and Hospital Facilities.• Monitor Systems and services within customer environments• Install and Configure Equipment and Software (SQL Server Management Studio)• Use SQL Server Management to run/pull data reports for varies Partner Pharmacies• Create Databases, Tables, Queries, Sub queries, Expressions, etc. using SQL Studio• Document Issues and resolutions• Maintain Customer Relations and resolve issues.• Document all issues according to the defined process and follow up with the customer with ticket information, updated status and resolution of all tickets.• Review previous Shift and produce your shift report using documented procedure.• Maintain working knowledge of the application user interface to assist and inform the customer when issues arise.• Perform installations and database procedures as required.• Follow Checklist steps to create databases, configure wireless or any other standard procedure.

Louisville, Kentucky Area

Achieve is a credit counseling/debt management company focused on medical providers and their patients. Outbound and inbound call/financial counseling center with sales and service focus

Louisville, Kentucky Area

Humana is one of the nation’s leading healthcare providers. The Medicare Auditor position existed to review and analyze processes, documentation, and data to identify any gaps in the effectiveness of Humana’s governance and risk management environment in relation to Federal Government requirements.Medicare Auditor Led assigned engagements in accordance with targeted metrics within a designated timeframe. Compiled and presented written and verbal management presentations, detailing engagement status and findings via audits and other research. Provided recommendations to drive improvement in noted areas and followed-up to ensure plans are executed timely and sufficiently to meet goals. Consistently met management’s expectation of 18-24 audits per day, to work independently of supervision and yet successfully with project teams and external teams to effect positive change.

Bachelor Of Science (B.S.), Mechanical Engineering

Associate Of Arts And Sciences (Aas), Mechanical Drafting And Mechanical Drafting Cad/Cadd